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In-house IT Support(work-life balance)Robert Walters Hong Kong
In-house IT Support(work-life balance)Robert Walters Hong Kong

Job Highlights

  • An International law firm
  • In-house IT Support
  • Deskside support, global projects

Job Description

A prestigious international law firm is looking for an local in-house IT Support to join their business. Regular working hours, global project involvement and attractive remuneration package.

Responsibilities:

  • Work with the IT Manager to provide around 100 internal users(with remote support team in Singapore)
  • Responsible for first to third tier support and on internal technical issues via ticketing system
  • Assist in company events and meetings setups
  • Liaise with external vendor on certain infrastructure errors
  • Manage IT inventory, prepare user manuals and provide trainings when required
  • Provide ad hoc support to other regional offices when tickets overload and when required

Requirements:

  • Minimum 2 years' working experience in providing technical support in a professional environment
  • Degree holder in Computer Science, Information Technology or other related disciplines
  • Technically proficient in Windows server, AD, Exchange, basic network configuration and Citrix
  • Solid experience on hardware support(PC, Printer…etc), Professional Services System support and mobile device is a definite plus
  • Excellent communication skills with good command of both written and spoken Chinese and English

Benefits:

  • Working hour: Monday to Friday 09:00 - 17:30
  • Work-life balance
  • 20+ Annual leaves
  • Global exposure

Additional Information

Career Level

Middle

Qualification

Degree

Years of Experience

2 years

Employment Type

Full Time, Permanent

Company Overview

Robert Walters is one of the world's leading global specialist recruitment consultancies. The Robert Walters brand stands for innovation, vision and leadership in the global recruitment market.

Robert Walters specialises in permanent and contract recruitment across all industry sectors and all levels of seniority, and count the world's leading investment banks, multinational blue-chip commercial organisations and innovative SMEs as clients. Our international network and global brand presence, along with our unrivalled professionalism and specialist knowledge, ensure that we offer only the highest quality of service to both our clients and candidates.

Established in London in 1985, the Group now operates across 28 countries. Robert Walters' Hong Kong office specialises in accounting & finance, banking & financial services, human resources & business support, information technology, legal & compliance, sales & marketing, as well as supply chain, logistics & procurement.

An award-winning business, Robert Walters has a proven track record of providing high quality recruitment services, and our success is further endorsed by the many awards we have won over the years.

For more information about Robert Walters Hong Kong, please visit www.robertwalters.com.hk.

Additional Company Information

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