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Infrastructure Specialist/ Senior Infrastructure SpecialistADS Securities Hong Kong Limited
  • Central
  • Salary provided
  • Posted on 18 Oct 2019
Infrastructure Specialist/ Senior Infrastructure SpecialistADS Securities Hong Kong Limited

Job Highlights

  • Financial services, Institution dynamic
  • Infrastructure and help desk support
  • International working environment with 21AL

Job Description

An excellent and stable opportunity for someone who enjoys working in a small office environment with friendly culture, plus support from a multinational parent company.


Job Purpose

Mainly responsible for the smooth running operations of computer systems and network for Hong Kong, Singapore and Shanghai offices, and the provision of end user support, in addition to participating in Global IT projects.



Infrastructure Management

  • Install and configure computer hardware, operating systems and applications
  • Taking ownership of the monitoring and maintaining of computer systems and networks primarily in the ASIA region as well as the rest of the world where required
  • Support systems in the LAN/WAN infrastructure, including routers, firewalls, desktop systems, file server, VDI and IP Telephony
  • Monitor and support physical and virtual servers, Windows Active Directory, physical access, CCTV, storage and backup archiving
  • Troubleshoot system/network problems, diagnose and solve hardware/software faults acting as L2 and L3 engineer
  • Deployment and maintenance of VM Ware Infrastructure and NUTANIX


 Support & Maintain Operational Systems and End Users

  • Perform backups, systems recovery in case of failures/disasters
  • Apply software and security patches on regular proactive and reactive basis
  • Maintain and support mail system and ensure mobile device management
  • Support AZURE cloud core infrastructure day to day (Windows  servers, Citrix)
  • Install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems
  • End User Support – Providing desktop as well as first line support for all applications
  • Telephony support- CISCO, Unity, REDBOX voice recording, NICE voice recording 
  • Work closely with the rest of the helpdesk and support teams across other regions maintaining a follow the sun model


 Asset Management

  • Hardware: Ensure barcoding and maintain a registry of Part No, Model, Specs, Warranty, Custodian etc.
  • Software: Ensure compliance with licensing requirements and security policies
  • Offsite storage of operating systems and application software/licensing
  • Follow best practices in implementing and keeping updated CMDB and Asset Management database
  • Identify opportunities and synergies for cost savings where applicable


 HO and Global Project

  • Lead/participate in Global/HQ IT Infrastructure projects
  • Provide assistance, coverage and support to the Global IT Team on system/performance improvements, security initiatives, and process enhancements etc.
  • Provide support in the documentation and maintenance of standard operating process and procedures



  • BSc IT or Engineering discipline
  • IT Experience in International/Global Banking/Finance environment
  • At least 8 years of experience in infrastructure & user support, VMWare, Nutanix, Hyper-V, VDI in multi-cultural environment
  • Backup and storage technologies knowledge important (SAN, NAS, Cloud Blob storage)
  • Cloud technologies knowledge and exposure important (ADURE, Office 365, CITRIX)
  • Certification in Microsoft Exchange, Cisco, etc. preferred
  • Experience in trading applications and platforms is an added value
  • Experience in Linux administration an advantage


Candidates with more experience will be considered as Senior Infrastructure Specialist.


We are an equal opportunity employer.  We offer competitive salary plus and excellent medical benefits package (include dental, vision and health check), 21 days of annual leave, 5 days' work week with open and friendly culture.  Please apply with detailed resume (with portfolio) with current and expected salaries.


All applications will be treated with strictest confidence and the information provided will be used for recruitment purpose only.  We regret only shortlisted candidates will be notified.

Additional Information

Career Level




Years of Experience

6 years

Employment Type

Full Time, Permanent

Company Overview

ADSS Group

Abu Dhabi-based ADSS Group comprises different financial services entities spanning across the globe, with several major regional offices which are regulated in the United Arab Emirates, United Kingdom and Hong Kong respectively. ADSS Group provides sophisticated forex, bullion and commodities trading solutions to institutional, private and retail investors in accordance with local rules and regulations.

ADSS Group is dedicated to providing the highest quality investment opportunities for clients, and offers unique wealth management, asset management, capital market and trading services delivered by market experts in respective regions.  For more information, please visit

We invest in change, our people and our industry. We want to be different and to challenge the status quo and we invite you to be part of our journey. We are now expanding and are seeking enthusiastic and committed talents to join our dynamic and innovative team.

Additional Company Information

Benefits & Others

Dental insurance, Five-day work week, Life insurance, Medical insurance, Performance bonus

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