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Investment Bank- Customer service representatives- 12Month 25KPage Personnel
  • Others
  • HK$14,000 - 30,000 /month
  • Posted on 10 May 2019
Investment Bank- Customer service representatives- 12Month 25KPage Personnel
Job Highlights
  • Investment Bank
  • Customer service
  • Fresh graduate
Job Description

To provide customer service to the VIP of the business in regarding to some pension issues.

Assist the senior to provide the best service to company members and guests.

Client Details

My client is a tier 1 Investment bank based in Hong Kong for more than a decade.
They provide world class financial services to different parties operating in more than 50 cities all over the world.
They are growing steadily and quickly every year and currently looking for the group of elite to join the big family.

Description

* To provide effective, efficient, quality and timely services to our members, employers & fund managers
* To handle the follow up requests and complaints from members, employers, fund managers, external trustees and authorities
* To adhere with the procedures, policy, regulations and trust deeds. Ensure all staff under supervisor is adhering to procedures and regulations
* To suggest changes to procedures and streamline processes for efficiency gain due to system changes and legislative changes
* To lead the team and to monitor, motivate, coach and train the staff
* To monitor and coordinate various UATs or project if necessary
* To cross support the job of other teams from time to time as assign
* To assist and back up Asst Manager / Manager

Profile

- Exprience in Customer service especially in Pension (MPF/ORSO) would be a huge advantage

- Banking Customer service experience is preferred

- Good command in English, Mandarin and Cantonese

- Good attitude and able to work independently

Job Offer

Really attractive package would be deliver to the suitable candidate.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Kingsman Yu on +852 2258 3544

Additional Information
Years of Experience
N/A
Employment Type
Full Time, Temporary
Company details
In 2010, Page Personnel was launched in Hong Kong, complementing the Michael Page offering. Recruiting across the full range of junior roles, we join an international network of Page Personnel offices. As part of the Page Group, we are able to leverage on over 30 years of international recruitment experience and expertise. This has enabled us to deliver the results that you want - the best employees available quickly and with minimum fuss.

So if you're looking to take your career to the next level, visit www.pagepersonnel.com.hk