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IT Assistant Manager / Manager – Desktop SupportPacific Focus Consultancy Limited
IT Assistant Manager / Manager – Desktop SupportPacific Focus Consultancy Limited
Job Highlights
  • Potential development
  • Attractive package
  • Dynamic team spirit
Job Description

Responsibilities

• Responds to users’ problems, queries or complaints.

• Diagnoses problems by engaging users, gathering information, and troubleshooting.

• Resolves users’ problems effectively with timely fault rectification or problem escalation. • Installs, configures, and maintains the organization's desktops, laptops and mobile devices, using imaging and other solutions.

• Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.

 

 Qualifications 

• Degree in Computer Science, MIS, IT or related disciplines

• Minimum 3-4 years solid experiences on desktop administration and support in good analytical, troubleshooting, interpersonal and communication skills

• Technical knowledge in Windows desktop and laptop computers, ability to image and add / remove hardware components, printer setup, operation, troubleshooting, Windows 7 and Windows 10, virus protection software, software installation / removal, basic networking and cabling, MS Office 2010 or later, mobile device troubleshooting

• Fluent in English, Cantonese and good command of Mandarin

 

 

Additional Information
Career Level
Not Specified
Qualification
Not Specified
Industry
Years of Experience
Not Specified
Employment Type
Full Time
Benefits
Dental insurance, Five-day work week
Company details

Pacific Focus is a privately-owned, boutique recruitment firm specializing in the banking industry.

Our clients are leading businesses in the financial sector who come to us for our in-depth expertise and market knowledge. We strive to provide the most effective recruitment solutions to enable our customers to achieve their objectives.