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IT Assistant Manager / Manager – Desktop SupportPacific Focus Consultancy Limited
IT Assistant Manager / Manager – Desktop SupportPacific Focus Consultancy Limited
Job Highlights
  • Potential development
  • Attractive package
  • Dynamic team spirit
Job Description


• Responds to users’ problems, queries or complaints.

• Diagnoses problems by engaging users, gathering information, and troubleshooting.

• Resolves users’ problems effectively with timely fault rectification or problem escalation. • Installs, configures, and maintains the organization's desktops, laptops and mobile devices, using imaging and other solutions.

• Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.



• Degree in Computer Science, MIS, IT or related disciplines

• Minimum 3-4 years solid experiences on desktop administration and support in good analytical, troubleshooting, interpersonal and communication skills

• Technical knowledge in Windows desktop and laptop computers, ability to image and add / remove hardware components, printer setup, operation, troubleshooting, Windows 7 and Windows 10, virus protection software, software installation / removal, basic networking and cabling, MS Office 2010 or later, mobile device troubleshooting

• Fluent in English, Cantonese and good command of Mandarin



Additional Information
Career Level
Not Specified
Not Specified
Years of Experience
Not Specified
Employment Type
Full Time
Dental insurance, Five-day work week
Company details

Pacific Focus is a privately-owned, boutique recruitment firm specializing in the banking industry.

Our clients are leading businesses in the financial sector who come to us for our in-depth expertise and market knowledge. We strive to provide the most effective recruitment solutions to enable our customers to achieve their objectives.