Manpower Services (Hong Kong) Limited

IT Business Analyst

Manpower Services (Hong Kong) Limited
Posted on 12-Apr-21

IT Business Analyst

Manpower Services (Hong Kong) Limited

Job Highlights

  • IT
  • Business Analyst
  • AML

Job Description

Principal responsibilities

  • Facilitate services which support the onboarding of new accounts, including Know Your Customer or Anti Money Laundering or Customer Due Diligence or Financial Crime Risk reviews, account approvals, and operational readiness, that is accounts properly and accurately maintained in internal and external systems
  • Provide support to business stakeholders.
  • Ensure project monitoring and governance processes are implemented and adhered to down to site level.
  • Direct, standardize and monitor Decision Systems Operations to improve performance utilizing best practices, strategies and standards.
  • Improve processing efficiencies through re-engineering initiatives, improved process flow management and automation enhancement.
  • Partner with Decision Systems Global and Regional teams to support initiatives and requirements
  • Utilize voice of customer, feedback from the countries teams to improve customer experience and process execution
  • Cultivate an environment that supports diversity and reflects the HSBC brand.
  • Ability to conduct Change and alter communication styles as required
  • Ensure compliance and operational risk controls are implemented or in place and adhere to Group standards and policies.
  • Cultivate a culture of Operational Risk and control awareness
  • Complete other responsibilities, as assigned.


  • Typically qualifications would include an undergraduate degree in Business
  • Administration, Finance or Risk Management, Information System or a related field.
  • Experience of project, system and process design, development and implementation
  • Experience of managing multiple, complex projects.
  • Experience in banking project management
  • Has developed a satisfactory level of professional competence which helps to determine risk based solutions.
  • Experience delivering Customer Originations and or Account Management software technologies. Specific experience with SAS Decision Manager, Provenir, Experian, PowerCurve and or FICO TRIAD would be an advantage
  • Knowledge and understanding of Advanced Analytical model development, credit bureau, and financial services.
  • Strong communication, influencing, decision making, analytical, project, presentation and interpersonal skills
  • Ability to operate well across cultures and in multicultural diverse work environments
  • Strong problem solving skills, adaptability to change and changing work priorities and ability to drive results
  • Adaptable to change and changing work priorities. Strong problem solving skills
  • Ability to work under pressure and achieve agreed deadlines
  • Experience in practical application of a process improvement methodology such as lean, 6 sigma and failure demand
  • Business requirements gathering experience of defining project charters, scope, business case including costs and benefits
  • Ability to work on multiple items concurrently where required.
  • PMP or Prince 2 certified highly desirable
  • Proficient in Microsoft Excel, Word, and PowerPoint.

Additional Information

Company Overview

ManpowerGroup Hong Kong

ManpowerGroup Hong Kong (Registered as Manpower Services (Hong Kong) Limited) provides employers a range of services and solutions for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outsourcing and consulting. We help both companies and individuals achieve more than they imagined.

ManpowerGroup Greater China

ManpowerGroup Greater China Limited (Stock code: 2180 HK) started its business in Hong Kong and Taiwan in 1997. Since that time, it has accelerated its market expansion and now provides services to its clients in over 130 cities in the Greater China markets and operates in more than 20 offices. ManpowerGroup Inc. (NYSE: MAN), our largest shareholder, is a world leader in workforce solutions and services -- with a long operating history of more than 70 years.

We commit to unleashing the power of the human potential for progress. We are well recognized by clients and associations through our contemporary offerings of flexible staffing, head-hunting, recruitment process outsourcing, talent management and training, and other integrated service solutions. As a testament to our commitment, we have received such honorable recognition as “Asia-Pacific Human Resources Service Leading Enterprise”.

Additional Company Information

Human Resources Management/Consultancy
Benefits & Others
Work from home, Five-day work week, Flexible working hours