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IT Engineer (Level 2 support)Kelly Services Hong Kong Limited
IT Engineer (Level 2 support)Kelly Services Hong Kong Limited

Job Highlights

  • Higher Diploma or above in CS or IT
  • 3 years experiences in level 2 support
  • Remote support for overseas project

Job Description

Our client is specializing in e-commerce and technology. Selected candidate will be supporting international business and users, providing IT services and regional projects.



  • Provide 1st and 2nd level IT support via telephone, ticket system, emails and instant chat messaging tool
  • Use remote administration tools to troubleshoot desktops and laptops issues
  • Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions
  • Update IT policies, procedure, and documentation relevant to project or operation
  • Manage IT inventory is up to date and accurate in system



  • Diploma in computer science or IT
  • 3 years of desk side work experience in large enterprise companies
  • Familiar with Mac and Window OS system
  • Good telephone manner, mature and independent
  • Good command in both English, Cantonese and Mandarin


To apply for this position, please send your full resume to contract in word format indicating the job title.

If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence, and used for recruitment purposes only in accordance with Kelly Services Hong Kong Limited's Privacy Notice.

Additional Information

Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
3 years
Employment Type
Full Time

Company Overview

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, contract and permanent basis. Serving clients around the globe, Kelly provides employment to more than 540,000 employees annually.

With our Kelly 360° talent solution, comprising recruitment, consultancy, and outsourcing, Kelly Services Hong Kong is dedicated to making it easy for our clients to build a motivated workforce—while measurably enhancing its company brand. Our specializations include Banking and Finance, Insurance, Information Technology, Retail, Commerce (Finance and HR), Industrial and Manufacturing, Healthcare and Life Sciences, and Telecommunications.

Employment Agency Licence No. 59857 

Additional Company Information

Benefits & Others
Five-day work week

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