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IT Helpdesk Support (Fresh graduates are welcome)Motiva Consulting Limited
  • Quarry Bay
  • HK$17,000 - 25,000 /month (negotiable)
  • Posted on 21 May 2019
IT Helpdesk Support (Fresh graduates are welcome)Motiva Consulting Limited
Job Highlights
  • Fresh graduates are welcome
  • IT helpdesk supporting
  • Knowledge in IP networking
Job Description

Company Description

Our client is a professional provider of Internetworking solutions for high-speed IP network infrastructure, DWDM optical network, Data Centre, IP telephony and unified communications, carrier backbones, business video streaming and broadcast, network security and network management. They are currently planning to expand their business and would like to look for high caliber candidates to join their teams.


  • Perform IT helpdesk support including call handling, follow-up action, coordination and escalation
  • Monitor the IT System health status, network performance and security control
  • Perform duty for operating managed network service for network equipment
  • Carry out service provisioning, fault isolation, record fault symptom and prepare report
  • Manage change request and help desk activity
  • Maintain and update documents such as SOP, Inventory record etc
  • Shift duty is required
  • On-job training will be provided


  • F5 or above in in IT/Telecom related discipline
  • 0 - 1 year experience in IT industry
  • Good communications skill and self-motivated
  • Knowledge in IP networking
  • Applicant with more experience can be considered as IT Support Officer 


  • Medical Plan
  • Marriage Leave
  • 12 days or above Annual Leave  
  • Discretionary Bonus


Interested parties please send your full resume to


Additional Information
Years of Experience
Employment Type
Full Time, Permanent
Five-day work week, Medical insurance, Performance bonus
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