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IT Helpdesk SupportHillman Ross
  • Others
  • Salary negotiable
  • Posted on 21 May 2019
IT Helpdesk SupportHillman Ross
Job Highlights
  • Provide first-tier support to the office
  • Strong understanding of macOS/iOS
  • Solid experience in Google Domain
Job Description

Due to rapid expansion, our client is one of the "Global Leading Knowledge Search Expert". It has grown to a sizeable ensemble within 10 years of time. They provide knowledge solutions to leading professionals in investment management, private equity, management consulting, global corporations and select non-profits. Our client values energetic, diversified, as well as good interpersonal skills to join their team.

We are now seeking for an IT HELPDESK SUPPORT

RESPONSIBILITIES

  • Represents a visible and valued opportunity for the right candidate to have an immediate impact
  • Responsible in providing first-tier high quality support to the office, and remote support to the rest of the APAC region
  • Maintain the company IT hardware asset register and meeting room hardware for conference calls /video conferencing
  • Work closely with global colleagues to ensure that all transferees, visitors, and new joiners integrate seamlessly
  • Troubleshooting tech issues, including help desk operations and deskside support
  • Assist both our proprietary and third-party software applications
  • Deploying and configuring Macs, VoIP phones, hardware, and networking equipment
  • Deal with any issues or risks that occurs and escalate these problems to drive an immediate solution

QUALIFICATIONS

  • Bachelor degree or above, with 1-2 years relevant experience in macOS / iOS, Apple technician is preferable
  • Customer Services-driven, People-oriented and thrives in a results-oriented
  • Fast-learner and passionate on new technology, fashion and lifestyle brands
  • Eager to take an opportunities to work in a fast-paced multinational environment, with a natural willingness to always go the extra mile
  • Excellent in both verbal and written communication in English. Additional foreign languages will be a plus


APPLY FOR THIS JOB

Interested candidate please CLICK apply button to apply online or send your resume in MS Word format to Hillman Ross Recruitment Solution Professional

For more information please contact Cherrie Ho +852 2986 1961.

Please note that only shortlisted candidate will be notified. All information will be treated in strict confidence and solely used for recruitment purposes.

Additional Information
Career Level
Entry Level
Qualification
Degree
Years of Experience
1 year
Employment Type
Full Time, Permanent
Company details
Harnessing the Power of People

Hillman Ross's success is based on building long-lasting relationships with clients, candidates and employees every step of the way.

We believe that finding the best talent on the right terms is part of the bigger picture of helping our clients grow and position their businesses for the future.

Quality candidates underpin our business and our reputation. We strive to see our candidates' careers flourish wherever opportunity leads and encourage them to return to us as a trusted source of career advice.
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