Triangle Recruitment

IT Helpdesk Support (Ref 032)

Triangle Recruitment
Salary negotiable
Posted on 23 Jun 2020

IT Helpdesk Support (Ref 032)

Triangle Recruitment

Job Highlights

  • IT Helpdesk
  • Windows support
  • Call handling

Job Description

Responsibilities

  • Provide first-level support related to hardware/software, and network problems
  • Provide problem analysis/ fixing, answering hotlines and services request
  • Perform technical support & troubleshooting
  • Recommend modifications to existing or new SOPs  
  • Follow-up with users to ensure satisfaction
  • Perform ad-hoc tasks as assigned


Requirements

  • Diploma or above in Computer Science/ Information Technology  
  • At least 2 years of experience in IT Helpdesk Support
  • Solid  experience in Windows support & technical support
  • Knowledge in handling helpdesk call / Call centre is a plus
  • Working on shift maybe required
  • Good communication skills in English and Chinese
  • Immediate available  

If this is a role for you, please apply now by sending your resume (in MS WORD format) with your expected salary to us via our company email : info @ trianglerecruit.com or click "APPLY NOW"
** Due to the volume of applicants, only shortlisted candidates will be contacted**
The information provided by applicants will be used for employment related purpose only. All applications will be treated in strict confidence and used exclusively for recruitment purposes. 

Additional Information

Career Level
Entry Level
Qualification
Non-Degree Tertiary
Years of Experience
2 years
Job Type
Full Time, Permanent

Company Overview

We are a Hong Kong based recruitment professional company that connects companies and candidates to their success.

Triangle Recruitment is talented with over 30 years of recruitment experience combined in our team and is no doubt one of the most experienced in the local market.

Our Believe

Our core value holds with our passion. Our passion comes from becoming your partner, your friend, someone who understands your needs and wants. Our drive comes from the success we bring you, the feeling that we are worthwhile. We believe that services drives connections and that is what we are good at, we avoid time-wasting, misunderstandings and confusions.

For more information on our Recruitment Services, please visit http://www.trianglerecruit.com  

We are constantly looking for talent to join in our company! Feel free to email us at [email protected] and keep yourself updated with market information!

Additional Company Information

Benefits & Others
Five-day work week, Flexible working hours, Medical insurance, Performance bonus