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IT Infrastructure Specialist (30K/month) - BankingRobert Walters Hong Kong
  • Others
  • HK$25,000 - 30,000 /month (negotiable)
  • Posted on 22 Oct 2019
IT Infrastructure Specialist (30K/month) - BankingRobert Walters Hong Kong

Job Highlights

  • Work life balance
  • Multicultural team
  • Regional exposure

Job Description

A leading international financial services institution is looking for a IT specialist to provide L2 and L3 desktop and infrastructure IT support.


  • Desktop Support: Ensure adequate desktop and laptop machine availability and software availability for end users. Troubleshoot and resolve technical issues within accepted timeframes
  • Infrastructure Support and Delivery: Ensure Network and storage infrastructure remains available to all end users. Monitor server availability, respond to alerts and assist in physical maintenance of hardware. Assist in delivery of global and regional infrastructure projects impacting the Asia business
  • Software Installation, Maintenance and Access Control: Ensure critical patches are applied to Enterprise software. Respond within agreed timeframes to requests for software installation, access provision or access removal


  • University graduate in IT/Engineering discipline (focus on computer networking is advantageous)
  • Min 4+ years in a desktop and/or infrastructure IT support role
  • Competency in MS Windows platforms: Desktop, Server, domain services, Office, Outlook
  • Proficient with enterprise IT and computer networking concepts: routing, VLANs, firewalls, DNS, Proxy, TCP/IP
  • Experienced in managing/delivering and/or providing support to IT-related projects will be an advantage
  • Understanding of IT Service Management concepts (e.g. ITIL) and support ticketing systems to effectively manage support workload is desired
  • Certified in MS desktop/server environments and support: MTA, MCSA, MCSE is a plus

Additional Information

Career Level




Years of Experience


Employment Type

Full Time, Permanent

Company Overview

Robert Walters is one of the world's leading global specialist recruitment consultancies. The Robert Walters brand stands for innovation, vision and leadership in the global recruitment market.

Robert Walters specialises in permanent and contract recruitment across all industry sectors and all levels of seniority, and count the world's leading investment banks, multinational blue-chip commercial organisations and innovative SMEs as clients. Our international network and global brand presence, along with our unrivalled professionalism and specialist knowledge, ensure that we offer only the highest quality of service to both our clients and candidates.

Established in London in 1985, the Group now operates across 28 countries. Robert Walters' Hong Kong office specialises in accounting & finance, banking & financial services, human resources & business support, information technology, legal & compliance, sales & marketing, as well as supply chain, logistics & procurement.

An award-winning business, Robert Walters has a proven track record of providing high quality recruitment services, and our success is further endorsed by the many awards we have won over the years.

For more information about Robert Walters Hong Kong, please visit

Additional Company Information

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