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IT ManagerGlobal Management Services Limited
IT ManagerGlobal Management Services Limited
Job Highlights
  • Degree holder in Computer Science
  • Experience in ERP and SCM systems
  • 4 years relevant working experience
Job Description


  • Lead and develop IT operations (applications and infrastructure) across all offices (HK, Bangladesh, Turkey)
  • Supervise IT staffs and optimize performance across all offices
  • Responsible for daily operation, trouble-shooting, and possible improvement and fine-tuning of functions of all ERP and SCM systems incl. MS Dynamics AX, SAP, OSCA etc. to maximize efficiency and usability based on users’ requirements
  • Coding / programming to make simple changes on systems and troubleshooting current issues
  • Pro-actively reach out to other departments and stakeholders to initiate, lead and/or participate in cross-department and/or company-wide projects
  • Act as key user of BI tools and drive / support various business analysis projects
  • Keep abreast of industry trends, develop and implement IT strategy in line with and enhance the core business objective
  • Standardization, documentation and continuous improvement of all IT processes
  • Responsible for all system administration duties in coordination with IT team in Germany
  • Responsible for designing and delivering relevant in-house training for end-users
  • Monitor over 100 Windows-based office workplaces in coordination with IT team in Germany
  • Monitor Windows-based Cisco IP-network and attached components (VoiP, Video Conferencing, Notebooks, MS-Office, Printer, BlackBerries)
  • Capture KPIs, track IT health status, escalate and provide solutions to foreseeable / existing issues
  • Responsible for helpdesk call service and troubleshooting of IT components, MS Office and Exchange issues in coordination with IT team in Germany
  • Optimize service-level agreements to provide best solutions and maximize cost-efficiency
  • Overall IT vendor management
  • Installation, configuration, testing and support of all IT equipment
  • Responsible for the procurement of IT components as well as the overall standardization and optimization of procurement processes



  • Degree holder in Computer Science or related discipline
  • Sense of ownership, motivated self-learner
  • Excellent team player with positive attitude and good interpersonal skills
  • Customer-centric with good communication (verbal and written) skills in English and Chinese
  • Good analytical and troubleshooting skills
  • At least 4 years relevant working experience, of which at least 1 year on supervisory level
  • Hands-on experience as well as supervisory skills
  • Proficiency in coding and programming will be a big advantage
  • Familiar with MS Dynamics AX and SAP systems
  • Experienced Cisco Network-, Windows- and MS-Office Professional
  • Experience working in the fashion trading sector is a bonus


What we offer

  • Excellent development and career growth opportunity
  • Multinational and open-minded work environment
  • Competitive remuneration and benefits


Additional Information
Years of Experience
Not Specified
Employment Type
Full Time
Dental insurance, Five-day work week, Medical insurance
Company details

GMS is a fast-growing and forward-thinking creative fashion agency with a diversified and expanding client portfolio across different market segments.  Operating from our HQ in Hong Kong and offices in Dhaka and Istanbul we work with our BSCI appraised vendor base and our in-house creative and development teams. GMS Showroom offers Retailers and Brands a new approach to R&D, product creation and sourcing.

Undergoing a rapid transformation in our organization and in the industry, we are looking for high caliber to enhance people and operational excellence.