SEEK Asia Style Guide

IT Operations Manager (Financial Services)SearchAsia Hong Kong
IT Operations Manager (Financial Services)SearchAsia Hong Kong
Job Highlights
  • 5 years of IT experience in financial service
  • Sound knowledge of ITIL, Agile and DevOps
  • Track record of delivering service improvements
Job Description

We are looking for an experienced IT professional with experience in financial services to join an exciting fintech.

IT Operations Manager

Responsibilities

  • Manage daily operations of various IT support services according to the HKMA requirements.
  • Responsible for enterprise change management and proactive in incident management.
  • Be accountable for the Service Excellence and Problem Management processes.
  • Identify and promote opportunities for performance tuning, improving operational integrity or reducing costs.
  • Ensure all applicable non-functional requirements are completed before delivering service in live.
  • Maintain production stability by implementing best practice, enterprise standards, governance and well-defined processes (ITIL).
  • Drive incident resolution, technology or process, across technology teams, stakeholders and management where required.

Requirements

  • Minimum 5 years' experience in IT operations management in financial industry
  • Sound knowledge of ITIL, Agile and DevOps
  • Certification such as ITIL Expert, Certified Agile Service Manager, Certified Agile Process Owner preferred
  • A proven track record of developing and delivering service improvements.
  • Experience working in a DevOps environment.
  • Strong communication and interpersonal skills to develop relationships across the business, stakeholders and technical teams.

 
*All information would be treated with strictest confidence. We regret that only short-listed applicants would be notified.

 

 

Additional Information
Years of Experience
5 years
Employment Type
Full Time
Company details

100% Client Focused, Proven Trust & Integrity

SearchAsia is a prominent human capital consulting firm with a strong Asia Pacific presence.

Our commitment to our clients is to go beyond recruitment and into business partnership; we take pride in representing our clients and are proactive in participating in your growth. By providing thought leadership and guidance, we assist our business partners to navigate and manage the lucrative, but highly complex and uncertain, markets of Asia Pacific.

To our candidates, we believe in forging long-term relationships with you beyond providing career opportunities. Our consultants strive to have a complete understanding of every candidate's needs, career objectives and motivations, and continue to help you build and manage your careers.

All information would be treated with strictest confidence. We regret that only short-listed applicants would be notified

More job opportunities are available at our website: www.searchasia.com.hk