SEEK Asia Style Guide

IT Support ( Part-time / Half day work)Robert Walters Hong Kong
IT Support ( Part-time / Half day work)Robert Walters Hong Kong
Job Highlights
  • German multinational company
  • International environment
  • Monday to Friday half day work
Job Description

A mutinational company that services the professional construction industry. They are hiring a part time IT support for their Hong Kong office to provide technical support their office users.

Responsibilities:

  • Incident management by providing onsite troubleshooting and handling user request through ticketing, email and phone calls in timely manner within the agreed SLA.
  • Reporting, analysing and solving errors on standard client software packages, communication lines (WAN / LAN) and configurations.
  • Coordinating with Global IT Engineering teams to improve end user workplace environment and provide appropriate IT technologies and solution to increase operational efficiencies within the market organisation.
  • Providing and / or assisting in end user technical training to ensure IT best practices are followed.
  • Managing and coordinating IT projects throughout the Hong Kong market organization whenever necessary.
  • Governance of standard IT support processes to ensure IT processes are compliant to audit requirements

Requirements:

  • Minimum a Bachelor's Degree in IT with 3 years of working experience in IT technical support.
  • Knowledge and experience in Microsoft Windows OS, Microsoft Office, PC hardware / software, network troubleshooting (LAN and TCP / IP).
  • Problem-solving skills to analyse and solve various general IT incidents and problems
  • Strong team player with proven flexibility in time and tasks handling with good project management and vendor management skills.
  • Effective interpersonal and management skills across all level and functions of the organisation (end-user and management board)
  • Excellent communication skills in written and spoken English is a must.
  • Highly-energetic and is able to work independently.

Additional Information
Years of Experience
N/A
Employment Type
Full Time, Temporary
Company details
Robert Walters is one of the world's leading global specialist recruitment consultancies. The Robert Walters brand stands for innovation, vision and leadership in the global recruitment market.

Robert Walters specialises in permanent and contract recruitment across all industry sectors and all levels of seniority, and count the world's leading investment banks, multinational blue-chip commercial organisations and innovative SMEs as clients. Our international network and global brand presence, along with our unrivalled professionalism and specialist knowledge, ensure that we offer only the highest quality of service to both our clients and candidates.

Established in London in 1985, the Group now operates across 28 countries. Robert Walters' Hong Kong office specialises in accounting & finance, banking & financial services, human resources & business support, information technology, legal & compliance, sales & marketing, as well as supply chain, logistics & procurement.

An award-winning business, Robert Walters has a proven track record of providing high quality recruitment services, and our success is further endorsed by the many awards we have won over the years.

For more information about Robert Walters Hong Kong, please visit www.robertwalters.com.hk.