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IT Support (1-year contract)Young Living Hong Kong Limited
IT Support (1-year contract)Young Living Hong Kong Limited

Job Highlights

  • Maintain Help Tickets; Phone calls, JIRA, e-mails
  • Hands-on desktop support role
  • Analytical and problem-solving abilities

Job Description

Responsibilities:

  • Maintain Help Tickets; Phone calls, JIRA, e-mails
  • Configure, Install, test, maintain, monitor, and troubleshoot hardware; Desktop, Laptops (Windows and Mac) and Thin Clients
  • Create and maintain end-user accounts; Active Directory, JDE, Office 365
  • Configure and install Cisco phones + accessories
  • Creation of access cards and maintenance of access control systems
  • Ensure that physical desktop connections are in proper working order
  • Install and maintain end-user software in order to deliver required desktop service levels
  • Install, maintain and troubleshoot Audio/Visual Equipment
  • Work with other IT staff members to ensure efficient operation of the company's desktop computing environment
  • Maintain and uphold IT processes and procedures
  • Work under minimal supervision to meet deadlines 

 

Requirements:

  • Diploma holder in Computer Science, Information Technology or related discipline
  • Over 2 years’ experience in a hands-on desktop support role
  • Basic experience with audio and video equipment
  • Hands-on hardware and software troubleshooting experience
  • Knowledge of current network protocols, operating systems, and standards
  • Analytical and problem-solving abilities, with keen attention to detail
  • Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment
  • Good command of spoken and written English and Chinese
  • Active, ability to meet deadlines and work under pressure

 

We offer:

  • Five-day work week
  • Attractive remuneration package
  • Performance bonus
  • Medical and dental insurance
  • Free products and staff discount

Additional Information

Years of Experience
2 years
Employment Type
Contract, Temporary
Benefits
Dental insurance, Five-day work week, Medical insurance, Performance bonus

Company Overview

Young Living Essential Oils, a health and wellness global company headquartered in US, inspires wellness, purpose, and abundance by distilling nature's greatest gifts into pure essential oils. We are currently looking for qualified candidates to join our growing team in Hong Kong office.

 

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