- To handle daily in-house client support (Wintel and MAC)
- Account administration for local systems
- Network support, Monitor and solve on site network issues.
- Daily Data backup/ e-mail/ Internet Monitoring
- Daily check of IT environment to make sure services availabilities.
- IT procurement, help client on all kinds of IT procurement process.
- Maintain Customer Satisfaction level and good communication with all users.
- Maintain site inventory list for all IT assets of hardware and software.
- Handle ad-hoc projects if required
- Able to work under pressure within the target timeline
- logical thinking skills
-1-3 years experience in IT technical support role
-Multinational company experience preferred
-ITIL tools experience preferred
-Project management experience preferred
-IT related certificate MCSE, CCNA, CLP is advantage
Publicis Groupe is a global leader in marketing, communication, and business transformation
In a world marked by increased convergence and consumer empowerment, Publicis Groupe accompanies clients through their business transformation, offering a full range of services and expertise across digital, technology, consulting, creative, corporate communications and public affairs, media strategy, planning and buying, healthcare communications and brand asset production. Present in 108 countries, the Groupe employs more than 77,000 professionals.
Denuo operates within the Vivaki division of Publicis Groupe which specifically focuses on digital services, media and technology. Other brands in our division include digital agencies Digitas and Razorfish, as well as media groups Starcom MediaVest Group and ZenithOptimedia.