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IT Support Specialist (Luxury Cosmetics & Perfume Company) GrammyTech Ltd
  • Not Specified
  • Salary negotiable
  • Posted on 12 Mar 2019
IT Support Specialist (Luxury Cosmetics & Perfume Company) GrammyTech Ltd
Job Highlights
  • High-End Cosmetics & Perfume company
  • Experience in retail environment is an advantage
  • Strong command of English
Job Description

Job Duties & Nature

1. Operations:

  • Manage all technical infrastructure, services, users computing and local user support
  • Manage servers; administration, setup and change management
  • Qualify and manage local needs in coordination with Regional/Central policy
  • Maintain all technical documentation: processes, configuration, network diagram
  • Troubleshoot hardware, software and network connectivity problems
  • Maintain accurate system inventory, documentation, storage, and security of equipment


2.Business Support:

  • To gather, analyze and understand business requirements
  • Facilitate requirement gathering and process documentation


3. Disaster Recovery:

  • Assist the Regional IT Infrastructure Manager on contractual negotiation with third party vendor


Ideal Profile

  • Associate degree or above in Computer Science or Management Information
  • At least 5 years of experience as service desk and end user environment support
  • Experience in retail environment is an advantage
  • Must have:
    • Microsoft Server Knowledge
    • Project Management skills
  • Familiar with configuring and installing Windows Servers and workstations
  • Experience with Cisco VoIP systems is a plus
  • Excellent communication skills
  • Strong command of English language


Interested parties, send your CV along with your expected salary to patrick

Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
Not Specified
Employment Type
Medical insurance
Company details

GrammyTech Limited is one of the most reputable and largest IT - Information Technology Executive Search firms in Asia and Greater China region. Established in the late 1980's, our operation has since expanded to a regional network of more than 80 consultants and researchers spreading across Hong Kong, Beijing, Shanghai, Guangzhou and Taiwan.

Our consultants are professionals coming from their very own expert area in the IT/Telecom fields. Our clients include Fortune 500, US Top 1000 fast growing, and major multi-national & local companies. We have completed more than 20,000 IT job assignments and earned the respect from our clients of our high quality services.