Tangs Department Stores Ltd

IT System Support Assistant (6-Month Contract)

Tangs Department Stores Ltd
Posted on 16-Apr-21

IT System Support Assistant (6-Month Contract)

Tangs Department Stores Ltd

Job Highlights

  • Attend and resolve internal users’ basic enquiries
  • Participate in testing from writing test scenarios
  • Run test cases to capture test steps, screens

Job Description

Mission
IT System Support is responsible to provide daily business system support, very much involved in testing, preparing training materials and documentation of business processes. He/she provides general support to ICT department reporting to Project Manager.
Key Responsibilities:
  • Attend and resolve internal users’ basic enquiries on their business applications
  • Create workflow diagrams that show the end-to-end business process for users
  • Participate in testing from writing test scenarios and cases in functional, integration and end-to-end process
  • Run test cases to capture test steps, screens and results for training materials
  • Record down all defects found and follow up for solution to ensure final testing result meets actual requirements
  • Any other tasks assigned by Supervisor from time to time
Requirements:
Experience and skills needed for this role

Behavioral Competencies
  • Able to work efficiency in team and under multi-tight schedule
  • Responsible, self-motivated, good communication and capable to work independently
  • A fast learner with high adaptability, open to challenges of working in a demanding environment
  • Proactive and positive in making decision and taking initiatives
  • Dedication to problem solving, attention to detail, dedication to quality results
  • Keen interest in understanding system technology
Language Skills
  • Fluent communication both written and spoken in English and Chinese
Computer Skills
  • Excellent command of PC skills (e.g. MS Office especially in Excel)
  • Proficiency in any ERP, BI Tools, PM tools or Diagram software would be an advantage
Interested parties, please click "Apply Now" to submit your application.

Personal data collected will be used for recruitment purpose only.

Additional Information

Career Level
Entry Level
Qualification
Degree
Years of Experience
1 year
Job Type
Full Time, Contract

Company Overview

The Time Is Right For A Global Chinese Luxury Lifestyle Brand

Since its inception in 1994, Shanghai Tang has been the pioneering luxury lifestyle brand from China.

Inspired by the beauty and richness of the Chinese culture, the brand started as a bespoke tailoring atelier and expanded its offer to ready-to-wear apparels and accessories as well as lifestyle home and gift products.

With China & the Chinese culture progressively exerting their influence on the global stage, the time is right for Shanghai Tang to be transformed into a truly scalable global Chinese luxury lifestyle brand.

Playing the important role of the global curator of modern Chinese aesthetics – Shanghai Tang creates lifestyle products with Chinese Chic touches that are international and relevant to the cosmopolitan global citizens of today.

We are now inviting a dynamic, enthusiastic and high caliber individuals to join our Retail Team in Hong Kong.

Additional Company Information

Industry
Wholesale / Retail
Benefits & Others
Five-day work week