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IT Technical Support (Ref: JDB-KL/CSPM)NTT Com Asia Limited
IT Technical Support (Ref: JDB-KL/CSPM)NTT Com Asia Limited

Job Highlights

  • Diploma holder or above of Computer Studies
  • 1 year's experience in IT/Telecom industry
  • Free shuttle bus + 13mths salary + Bonus

Job Description

Job Responsibilities:

  • Perform technical support service of computer applications, hardware, software, networking, telecommunication systems and infrastructure IT support to external clients
  • Keep track of incident tickets updated and follow-up with relevant support teams
  • Delivery of operation reports, management report and customer report

Job Requirements:

  • Diploma holder or above of Computer Studies, Information Technology or related discipline
  • At least 1 year's relevant experience in IT service provider / Telecom industry
  • Understanding of LAN / WAN, TCP/IP networking, DNS, VPN, firewall router and switch
  • Shift Duty is required 


Free shuttle bus service: To and from Tseung Kwan O, Kowloon Tong, Tsuen Wan, Tsuen Wan West, Central and Tin Hau MTR Station. 

Fringe Benefits: 

  • 14 days Annual Leave
  • Double Pay 
  • Discretionary Bonus
  • 14 weeks full-paid Maternity Leave
  • Birthday Leave  
  • 5 days Paternity Leave 
  • Dental coverage
  • Fitness and Recreation Centre  

We offer rewarding career with attractive remuneration package to the right candidate. Interested parties please send full resume with your availability, present and expected salary, and quoting reference number attention to Talent Acquisition team by clicking Apply Now button.

Only short-listed candidates will be notified.


We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided by applicants will be treated in strict confidential and will only be used for recruitment related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies.

All information on unsuccessful candidates will be deleted from our files within 12 months.

Additional Information

Years of Experience
1 year
Employment Type
Full Time, Permanent
Benefits & Others
Dental insurance, Double pay, Free shuttle bus, Life insurance, Medical insurance, Performance bonus, Transportation allowance
Company Website

Company Overview

NTT Communications solves the world’s technology challenges by helping enterprises overcome complexity and risk in their ICT environments with managed IT infrastructure solutions. These solutions are backed by our worldwide infrastructure, including industry leading, global tier-1 public and private networks reaching over 190 countries/regions, and more than 400,000m2 of the world’s most advanced data center facilities. Our global professional services teams provide consultation and architecture for the resiliency and security required for your business success, and our scale and global capabilities are unsurpassed. Combined with NTT DATA, NTT Security, NTT DOCOMO, and Dimension Data, we are NTT Group.

NTT Com Asia is the East Asia regional headquarters of NTT Communications overseeing Hong Kong, Macao, Taiwan and Korea market. With over 400 employees in Hong Kong, we are dedicated to help enterprises achieve their business ambitions with our robust ICT infrastructure and advanced technologies.



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