Taylor Coulter

IT Technical Support Officer

Taylor Coulter
HK$20,000 - HK$25,000 /month
Posted on 12-Apr-21

IT Technical Support Officer

Taylor Coulter

Job Highlights

  • Provide front-line implementation and support
  • Provide support for other office equipment
  • Provide the Deskside Facilities Services

Job Description

Job Responsibilities

  • Provide the Deskside Facilities Services and the Call Dispatch Services to HQ and Related Offices at the request of Service Desk.
  • Provide front-line implementation and support to enterprise desktop users, including, but not limited to, troubleshooting of issues and installation of hardware and software.
  • Install users' OA application and hardware as assigned by the Customer according to service levels
  • Provide support for other office equipment, including setup and support of projectors
  • Support IT projects and initiatives, and roll out of new or enhanced desktop facilities
  • Coordinate with Service Desk for trouble-shooting the Hardware Issue and pass on the cases to product vendors for follow-up action and repair when needed.

Job Requirements

  • Diploma in Computer Science or related discipline
  • At least 1 year IT support experience
  •  Good client facing skills
  • Good command of both written and spoken Cantonese, English

Additional Information

Career Level
Entry Level
Qualification
Postgraduate
Years of Experience
2 years
Job Type
Full Time, Contract

Company Overview

Taylor Coulter, established in Australia, offers professional human resources solution in permanent, temporary staffing and outsourcing services. Our Hong Kong office specializes in industries including Information Technology, Banking & Finance and FMCG sectors. Our Consultants are all experienced recruitment professionals in specialized industries who possess strong network and business knowledge to provide the best practice for our candidates and clients.

Our vision is to be recognized as a trusted best practice people solutions partner, offering the most comprehensive range of staffing services in the APAC region.

Additional Company Information

Industry
Human Resources Management/Consultancy
Benefits & Others
Gratuity, Medical insurance, Overtime pay, Five-day work week