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Solvians (Asia) Limited

Customer Service Officer (Finance and IT focus)

Solvians (Asia) Limited
Salary provided
Posted on 23 Jan 2020

Customer Service Officer (Finance and IT focus)

Solvians (Asia) Limited

Job Highlights

  • 5-Day work, international and fintech exposure
  • Professional training, attractive package+benefits
  • Finance, IT, iBank, Structured financial product

Job Description

Our pleasant team is looking for Customer Service Officer.


You will enjoy

  • 100% fun to work in an international, motivated and pleasant team
  • Work-Life Balance and 5-Day work week
  • Continuous professional training
  • A permanent and dynamic work environment
  • Friendly you-culture
  • Many extras like beverages and team events


Your profile

  • Excellent communication skills in verbal and written English
  • Competent in multi-tasking and solve problem individually
  • Customer-oriented with proactive and positive attitude
  • Knowledge in the financial market would be an advantage
  • Interest in learning the latest IT is also have advantage


Your challenge

  • Communicate and resolve enquiries from our business clients through inbound hotline and emails
  • Perform daily data maintenance work on structured financial products
  • Proactive control of data-feeds and services
  • Handle tickets and reports from Solvians’ internal ticketing system
  • Documentation tasks and active monitoring of all data-feeds
  • Perform User Acceptance Test (UAT) for selected projects
  • Deal with ad-hoc projects when required


We are looking forward to welcome you in our team! Please click “Apply Now” and send us your CV with indication of your start date and salary expectations!


All information collected will be used for recruitment related purpose only.


Additional Information

Career Level
Not Specified
Not Specified
Years of Experience
Not Specified
Employment Type
Full Time

Company Overview

About Solvians

A leading provider for Online Financial portal especially on Equity Capital Market and Structured financial products. We develop websites and web applications for the top-tier investment banks and financial service providers.

Based in the financial hub - Frankfurt, with office across Europe and Asia Pacific, we incorporate modern technologies with excelling market intelligence.

For more information, please visit our website at:

Additional Company Information