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BSH Home Appliances Ltd

Call Centre Representative

BSH Home Appliances Ltd
Salary provided
Posted on 27 Mar 2020

Call Centre Representative

BSH Home Appliances Ltd

Job Highlights

  • Call Center for Home Appliances industry
  • Competitive package with 13th-month salary
  • 5-day work, no overnight shift

Job Description


  • Handle customer phone inquiries
  • Conduct trouble shooting and handle job orders when service inspections are required
  • Maintain customer records through information received from incoming calls
  • Data entry for warranty cards received
  • Working schedule: 5-day work shift from Monday to Saturday, 9am to 6pm


  • Secondary school graduate or above with minimum 1 year of work experience, preferably in service centre
  • Good telephone manner, patient and willing to serve
  • Able to communicate in Cantonese and English; Mandarin will be an advantage
  • Proficient in MS Office and Chinese Word Processing

We offer competitive remuneration package including 13th-month salary, discretionary bonus, 15-day annual leave plus other grant leave for family role, life and accident insurance coverage, generous medical and dental coverage, staff purchase privileges in addition to a 5-day work week to the right candidate.

PLEASE APPLY to BSH Home Appliances Limited by sending your full resume with present & expected salary and available commencement date via "APPLY NOW".

All information provided will be treated in strict confidence and used for recruitment purposes only.




Additional Information

Career Level
Entry Level
School Certificate
Years of Experience
1 year
Employment Type
Full Time, Permanent

Company Overview

BSH Home Appliances Group is the leading manufacturer of home appliances in Europe and the world's number 2 in the sector. The group was founded in 1967. Since the beginning of 2015 BSH exclusively belongs to the Bosch Group. The BSH family is today made up of about 80 companies in 50 countries, with a total workforce of more than 61,800 people worldwide and posted annual revenue of over 13.8 billion Euros as of March, 2018. Today, BSH operates 42 factories worldwide to fulfil different customer needs all over the world with its innovation, advanced technology, excellent and user-friendly design.  


In BSH Hong Kong, we carry two premium home appliances brands, Bosch and Siemens, and are a key player in the market with product portfolio spanning the entire spectrum of modern home appliances. It extends from major domestic appliances - kitchen appliances to dishwashers; washers and dryers; refrigerators and freezers to small appliances such as kitchen machines, food and beverage appliances and vacuum cleaners.


For our company and brand information, please visit websites:;;

Additional Company Information

Benefits & Others
Dental insurance, Double pay, Education allowance, Five-day work week, Life insurance, Medical insurance, Performance bonus