Virtus Medical Group Limited

Customer Service/ Administrative Support Officer (Medical/ Insurance)

Virtus Medical Group Limited
Posted on 8-Apr-21

Customer Service/ Administrative Support Officer (Medical/ Insurance)

Virtus Medical Group Limited

Job Highlights

  • CS/ Admin Support Officer (Medical/ Insurance)
  • Network provider & panel medical services support
  • Medical pre-approval & claims cases

Job Description


  • Handle general inquiries from internal and external customers
  • Assist in network provider and panel medical services support
  • Negotiate and communication with Insurance Company for claims cases
  • Answer claims inquiries and providing high quality service to our clients
  • Follow up and liaise with relevant parties
  • Provide quality customer services to our customers


  • University graduate
  • Qualified license of IIQE - Paper 1 & Paper 2
  • Experience at customer services/ insurance/ medical industry with 2 years or above
  • Experience in handling of medical pre-approval is an advantage
  • Excellent customer services skill experience; self-motivated and good team player
  • Be proactive and able to work independently
  • Good command of written and spoken English/ Mandarin
  • Working Location: Sheung Wan

To find out more about our company, please visit our website:

We offer competitive remuneration package and attractive terms to the right candidate. Interested parties please send full resume with expected salary & available date to HR Department by clicking "Apply Now".

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 6 months for future recruitment purpose and will then be destroyed.

Additional Information

Years of Experience
2 years
Job Type
Full Time, Permanent

Company Overview

Our Vision

To develop an evidence-based healthcare practice with a patient-centred culture, providing personalised THS (total health solutions) through an integrated approach.

About Virtus Medical Group Limited

Virtus Medical is a private healthcare provider aimed at offering total health solutions to people at different stages of the health cycle.  Our unique doctor partnership model promotes a culture of cross-disciplinary collaboration that strives to deliver optimal health solutions to meet the increasingly complex needs of today’s patients.  Virtus Medical currently has over 40 doctors providing patient-first, evidence-based medical services to individuals, educational institutions and corporations.  The Company also runs a fast-growing preventive healthcare service in Hong Kong, providing comprehensive health assessments and vaccination services.

Additional Company Information