Eddid Securities & Futures Limited

Customer Service Officer

Eddid Securities & Futures Limited
Posted on 9-Apr-21

Customer Service Officer

Eddid Securities & Futures Limited

Job Highlights

  • Native mandarin speaker or IANG is preferred
  • Handle customer enquiries
  • Perform KYC and AML checking

Job Description


  • Handle new account opening, perform KYC and AML checking, input and maintain client’s information
  • Provide quality customer services and handle all client's enquiries and  feedback
  • Support clients and Dealing Team to execute trading orders of Hong Kong/others stocks markets
  • Handle trade settlement in a professional manner & all business related application
  • Offer support services to a client base covering Hong Kong and PRC & Overseas market


  • Post-secondary education or above
  • 3-5 years experience in customer services, preferably in the fields of banking and finance
  • Fluency in Mandarin and good command of English and Chinese
  • Good team player with Good communication and interpersonal skills
  • Holder of SFC Type 1 & 2 licenses is preferred but not a must
  • Knowledge of Ayers Front and Back office trading operating platform will be an advantage
  • Native mandarin speaker or IANG is preferred;

We offer an exciting career opportunity to the successful candidate. Please email your detailed resume with current and expected salary and availability by clicking “Apply Now”.

All information provided will be treated in strict confidence and used solely for recruitment purposes.

Additional Information

Career Level
Years of Experience
3 years
Job Type
Full Time, Permanent

Company Overview

About Eddid Holdings Group 

Based in Hong Kong, leveraged on its internationalization blueprints and diversified business, Eddid Holdings Group provides individual investors and institutions a comprehensive, one-stop investment platform.  

Since establishment in 2015, the Group has grown rapidly through business expansion and mergers and acquisitions. The business of Eddid Holdings Group currently covers HK & US equity trading, HK and global futures trading, leveraged foreign exchange trading, asset management, precious metal trading, personal and business loan, trust, insurance consultancy and FinTech development. The Group also actively explore toward institutional business, including initial public offering (IPO), underwriting, secondary market placement, debt & equity financing, employee stock ownership plan (ESOP), Merger & Acquisition and financial advisory services. 

The Group's business network spans across major financial markets in Asia and Americas, assisting clients to construct an international investment portfolio with global quality assets.  

Major Members

  • Eddid Holdings Limited
  • Eddid Securities and Futures Limited
  • Eddid Bullion Limited
  • Eddid Insurance Consultancy Limited
  • Eddid Credit Service Limited
  • Eddid Trust Limited
  • Eddid Securities USA Inc.
  • Eddid Capital Limited
  • Eddid Fintech Limited

website: Eddid Holdings Limited

Additional Company Information

Financial Services
Benefits & Others
Education allowance, Medical insurance, Performance bonus, Five-day work week