Savills (Hong Kong) Limited

IT SUPPORT OFFICER

Savills (Hong Kong) Limited
Posted on 9-Apr-21

IT SUPPORT OFFICER

Savills (Hong Kong) Limited

Job Highlights

  • Assist supervisor on IT procurement
  • Deliver efficient and effective IT services
  • Support to corporate office and site users

Job Description

Savills has a network of over 600 offices and associates throughout the Americas, Europe, Asia Pacific, Africa and the Middle East.  We require a high calibre individual to join us for the following position:-

IT SUPPORT OFFICER

Job Highlights:

  • Assist supervisor on IT procurement and operation support areas
  • Deliver efficient and effective IT services and support to corporate office and site users
  • High participation on building a strong operation support team
Key Responsibilities:

  • Manage and collaborate with vendors, admin. personnel on IT procurement processes
  • Responsible for monitoring the helpdesk ticketing system and allocate support resources
  • Provide IT professional advice and desktop support to users
  • Hands on technical support (install and configure) on computer hardware and software installation
  • Liaise with office and site users, IT applications team, infrastructure team to resolve operation issues
  • Maintain proper records on incidents, escalation, tracking log and inventory control
  • Accountable for ensuring all IT services delivered are comply with company standard practice

Requirements: 

  • Higher Diploma or above in IT / CS related disciplines
  • Minimum 3 years in IT operation support areas
  • Proficiency in Microsoft product family support, hands on experience in deploying, managing and supporting in MS Windows OS platform
  • Familiarity with LAN / WAN / VPN / TCP/IP architecture
  • Good communication and interpersonal skills, a good team player, self-motivated, good problem-solving skills, detail-oriented and able to work independently
  • Proficiency in Chinese and good command in English
  • Knowledge in order procurement would be an advantage
  • Holders of IT industry certificate such as MCSE / CCNA / ITIL would be an advantage

We offer attractive remuneration packages and excellent prospects for the right candidate. Please apply with full resume and salary expectation to:

Mr Herman Lee
Head of IT Support
Savills (Hong Kong) Limited – EA Licence: C-002450
23/F, Two Exchange Square, Central, Hong Kong

Applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only.
Applicants not hearing from us within 2 months from the date of application submitted may consider their applications unsuccessful.

Additional Information

Qualification
Degree
Years of Experience
3 years
Job Type
Full Time, Permanent

Company Overview

Savills plc is a global real estate services provider listed on the London Stock Exchange. We have an international network of more than 600 offices and associates throughout the Americas, the UK, continental Europe, Asia Pacific, Africa and the Middle East, offering a broad range of specialist advisory, management and transactional services to clients all over the world.

Our people combine entrepreneurial spirit and a deep understanding of specialist property sectors with the highest standards of client care.

Additional Company Information

Industry
Property Management / Consultancy
Benefits & Others
Medical insurance