China Tonghai Securities Limited

Senior Customer Service and Sales Officer

China Tonghai Securities Limited
Posted on 12-Apr-21

Senior Customer Service and Sales Officer

China Tonghai Securities Limited

Job Highlights

  • 5 days work week at Central
  • Education allowance, medical, dental and insurance
  • SFC license holder (type 1 & 2)

Job Description

Responsibilities: 

  • Provide comprehensive and professional support to clients such as answering and resolving clients' enquiries, requests and complaints
  • Assist the Team Head in managing the team and daily operations
  • Solicit new client relationships, and maintain good relationship with existing clients
  • Coordinate with cross-department counterparts to enhance operation efficiency and customer experience
  • Handle account opening procedures
  • Perform other ad hoc duties as assigned 

Requirements: 

  • Bachelor degree holder or above
  • At least 3 years or above relevant experience in Financial Industry
  • Candidate must have SFC Type 1 and 2 Regulated Activity license
  • Good command of written and spoken English, Cantonese and Mandarin
  • Strong customer service and sales orientation, with good communication and problem solving skills
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
  • Have a can do attitude and willing to go the extra mile to solve problems and issues  

We offer attractive salary, benefits and 5-day workweek to the successful applicant.  Please send your resume with present and expected salary to the Group Human Resources Manager. (Please quote the job reference number on the email subject line.) 

Personal Data collected will be used for recruitment purposes only.

Additional Information

Career Level
Entry Level
Qualification
Degree
Years of Experience
3 years
Job Type
Full Time, Permanent

Company Overview

China Tonghai Securities Limited (www.tonghaisec.com), is a subsidiary of China Tonghai International Financial Limited (Stock Code:0952), an investment holding company listed on the Stock Exchange of Hong Kong.  We are a brokerage firm providing regional securities and futures trading services in Hong Kong, China and overseas.  To strengthen our business, we cordially invite for high calibre candidates to join our team:

Additional Company Information

Industry
Financial Services
Benefits & Others
Education allowance, Life insurance, Medical insurance, Five-day work week