Manulife (International) Limited

Customer Service Officer / 客戶服務主任

Manulife (International) Limited
Posted on 12-Apr-21

Customer Service Officer / 客戶服務主任

Manulife (International) Limited

Job Highlights

  • Professional Customer Service
  • Monthly Salary $15-20k
  • IANG and Fresh graduate will be consider

Job Description

        Job Highlights:

  • Provide professional administrative and customer services support
  • Monthly Salary $15,000 - $20,000 (negotiable) plus Discretionary Bonus
  •  5-day work week


  • Work with departments to coordinate the project progress;
  • Assist or represent the Managers, negotiate and follow up tasks with clients and partners;
  • Prepare regular reports for clients; 
  • Provide administrative/operational support to sales teams


  • Higher Diploma or above in all disciplines (Business Administration will be an advantage)
  • Recent Graduate and IANG also considered
  • Good command in English, Putonghua and Cantonese
  • Customer service oriented, a good team player with good interpersonal and communication skills, strong sense of responsibilities
  • Immediate available or short notice will be an advantage


  • 5-day work week
  • Medical insurance
  • Marriage, birthday and family care leave
  • Discretionary bonus
  • Free Shuttle Bus


  • 負責跟進公司負責人相關工作、下達及跟蹤和落實情況;
  • 協助或代表經理,與客戶和合作夥伴協商和跟進任務;
  • 定期準備客戶報告;
  • 負責協助公司起草文字材料,以及會議紀要、簡報等;


  • 高級文憑或以上學歷 (工商管理獲優先考慮)
  • 歡迎應屆畢業生及IANG
  • 良好的中文、英文及普通話口語及寫作能力
  • 具有良好的溝通、協調能力、責任感及良好團隊合作精神
  • 即時上班獲優先考慮


  • 5天工作週
  • 醫療保險
  • 婚姻、生日和家庭護理假
  • 年終花紅
  • 免費穿梭巴士

Additional Information

Career Level
Entry Level
Years of Experience
1 year
Job Type
Full Time, Permanent

Company Overview

Manulife Hong Kong has been a trusted name for over 120 years. Since we started serving customers in Hong Kong in 1897, we have grown to become one of the city's top providers of financial services, offering a diverse range of protection and wealth products and services to 2.2 million customers in Hong Kong and Macau. Today, we continue to introduce financial solutions that help people make their decisions easier and lives better.

Our product portfolio encompasses individual and group life and health plans, MPF products, ORSO schemes, mutual funds and wealth management solutions.

We are the No. 1 MPF scheme sponsor in Hong Kong based on assets under management and net cash flows, according to the Mercer MPF Market Shares Report. We are also among the city's topmost-ranked insurance brands in terms of customer satisfaction.

Additional Company Information

Insurance/Pension Funding
Benefits & Others
Free shuttle bus, Life insurance, Medical insurance, Performance bonus, Five-day work week, Flexible working hours