Agility Logistics Ltd

Customer Service Executive (Air Freight)

Agility Logistics Ltd
Posted on 13-Apr-21

Customer Service Executive (Air Freight)

Agility Logistics Ltd

Job Highlights

  • Career Development Opportunity
  • Handle Air Export Booking
  • Attractive Salary Package

Job Description

Working Location: 機場空運中心

Role & Responsibilities:

  • Handle daily incoming air export booking
  • Verifying shipping document (e.g.: shipping invoice, packing list or li-ion battery documents)
  • Liaise with local/overseas customer through email/phone
  • Provide flight details to customer timely
  • Prepare shipment report for customer when necessary
  • Check and monitor the cargo departure & arrival status
  • Courier, Cross border & local truck arrangement when necessary

Education and Experience requirements:

  • Form 5/ DSE or above / Fresh graduates are also welcome
  • 1-2 years related working experience in freight forwarder/logistics industry 

Job Skills and Competencies for this position:

  • Knowledge in Cross-border truck handling is an advantage
  • Good communication and interpersonal skills
  • Customer-oriented, self-motivated, able to work under pressure & willing to work overtime when required
  • Excellent service manner, patience and problem-solving skills
  • Good command of spoken and written English, Mandarin and Cantonese
  • Proficiency in MS applications

An attractive remuneration package and excellent career prospect will be offered to the right candidates. Interested parties please send full resume with expected salary and availability by clicking "Apply Now" to submit your application.  Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purpose only. Applicants not contacted within 4 weeks may consider their applications unsuccessful. Our company will retain the applications for a maximum period of 12 months after the selection process is finalized.

For details of Agility, please refer to

Additional Information

Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
2 years
Job Type
Full Time, Permanent

Company Overview

Agility is one of the leading global providers of integrated supply chain solutions with more than 32,000 employees, 550 offices in over 100 countries around the world. To support the strategic growth of our business, we have exciting opportunities for talented, motivated and high caliber individuals to join us as one of our professional associates.

Additional Company Information

Freight Forwarding/Delivery/Shipping
Benefits & Others
Double pay, Life insurance, Medical insurance, Overtime pay, Performance bonus, Transportation allowance