(Senior) Solutions Consultant (Voice / UC / Chatbot Solutions)

Posted on 13-Apr-21

(Senior) Solutions Consultant (Voice / UC / Chatbot Solutions)


Job Highlights

  • Exploit UC / Voice /Chatbot business opportunities
  • Perform solutions design and conduct POC
  • Present solutions to customer

Job Description

Your role

  • Provide pre-sales consulting services and focus on solution design according to corporate customers’ needs
  • Well articulate the solution benefits, Pro and Con in comparing with different vendor solutions and understand differentiation as well as values to customer business
  • Work closely with internal sales, product and engineering teams to formulate an effective and efficient ICT & Collaboration solutions to address their challenges
  • Design and conduct proof of concept of solutions proposed to Enterprise customers
  • Prepare sales proposals or tender responses, translate functional and non-function requirements into solution design and scope of work
  • Participate in account development of major account to formulate the strategy and assist in exploring new opportunities across different industries

To succeed this role

  • Degree holder in Engineering, Computer Science and/or Information technology/ systems
  • At least 3-6 years' relevant experience in providing solution for large scale of infrastructure is required, along with proficiency in the design and consulting of Collaboration solutions in related to Digital Workplace
  • Knowledge in Avaya/Cisco Unified Communications and Microsoft Teams Voice
  • Holder of professional certifications like CCNA, CCNP or collaboration vendor certificates would be an advantage
  • Both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to end-to-end technology solutions
  • Independent, self-motivated with good technical sales, presentation and communication skills
  • Good command of both spoken and written Chinese and English

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Policy Statement

Additional Information

Career Level
Years of Experience
4 years
Job Type
Full Time, Permanent

Company Overview

About HKT

HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.

HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.

HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.

HKT Enterprise Solutions is provided by HKT Commercial Group. It delivers end-to-end integrated solutions employing emerging technologies such as Artificial Intelligence, Internet of Things, cloud computing, and data analytics to assist enterprises in transforming their businesses.

Powered by HKT’s best-in-class fixed and mobile networks, HKT Enterprise Solutions enables companies to enhance operational efficiency and gain business insights.

HKT Commercial Group has a strong track record for Information and Communications Technologies (ICT) innovations serving the needs of commercial and wholesale organizations of different sizes and industries in Hong Kong, Mainland China and beyond.

Our pioneering approach in providing "Next Generation ICT Solutions and Services" includes world-class carrier-grade cloud platforms, ultra high-speed fixed and mobile networks, award-winning industry-specific SME solutions, fixed-mobile integration, advanced cross-border capabilities and end-to-end systems integration in addressing customer needs to fuel their business growth.

We have a strong team of more than 8,000+ professionals in Hong Kong, Macau and China regions, contributing to various business functions including commercial sales and marketing, solutions consulting, product development & management, China commercial business, and contact center outsourcing services, etc.

Additional Company Information

Benefits & Others
Housing allowance, Medical insurance, Five-day work week