House Academic Development Limited

Client Relationship Manager

House Academic Development Limited
Posted on 13-Apr-21

Client Relationship Manager

House Academic Development Limited

Job Highlights

  • 5+ Years of Experience
  • High Base Salary with High Commission
  • Experiences in Education will be given priority

Job Description

  • Build and maintain long-term positive relationships with clients
  • Be a good representative of the company
  • Create and Handle customers enquiries and requests from different channels
  • Offer prompt, competent and quality customer services and provide prompt solutions to customer
  • Create and enforce strategies to maintain client satisfaction
  • Address customer's feedback/ complaints professionally
  • Manage daily operations
  • Generate sales & manage marketing initiatives
  • At least 5 years of experience as a Sales / Customer Services industry (experience with education industry preferred and given priority for consideration)
  • Bachelor's degree in any subjects from a recognized university
  • Experienced and intuitive to handle clients needs
  • Strong communication and interpersonal skills
  • Ability to build and maintain positive relationships
  • Understand customer relationship management
  • Willingness and ability to solve problems quickly
  • Ability to work well with others
  • Fluent in English or Mandarin /Cantonese, with proficiency in verbal and written
  • Basic knowledge on UK and HK education systems
  • Self-motivated, proactive and flexible to multi-task

Additional Information

Career Level
Years of Experience
5 years
Job Type
Full Time, Permanent
Job Functions

Company Overview

Established in 2010 in the UK, with extended branches in London,
Cambridge, Hong Kong, Moscow and Tokyo, House Academic
Development is a certified and leading Educational Management
Consultancy dedicated to provide high-net-worth private families
with discreet and highly customised education planning and
management, with a decade of proven track records with over
3000+ successful cases. It maintains a decade of partnerships with
some of the world’s most prestigious universities, schools,
charitable and private organisations in the UK, China, Hong Kong
and Japan.

With a dedicated team of qualified Admission Specialists graduated
from the world’s top 5 universities, House Academic Development
provides premium services ranging from family-based education
consulting, client-based academic planning and advisory,
admissions coaching, institutional management and partnership,
institutional operations consulting, with an ultimate goal set for
clients to prepare for and gain unconditional admissions into top 8
bachelor degree programmes and top 20 master degree
programmes in top 10 UK universities. All services are custom-made
to the specific needs of each particular family or institution.

HK branch website –

Additional Company Information

Benefits & Others
Education allowance, Performance bonus, Five-day work week