Headsearch21 Consultancy Ltd

Customer Services Officer (Freight Forwarder / Logistics Co. / 3PL / 4PL)

Headsearch21 Consultancy Ltd
HK$14,000 - HK$20,000 /month
Posted on 15-Apr-21

Customer Services Officer (Freight Forwarder / Logistics Co. / 3PL / 4PL)

Headsearch21 Consultancy Ltd

Job Highlights

  • Form 5 + 1 year CS / Customer Services exp
  • Freight Forwarder / Logistics Co. / 3PL / 4PL
  • New Trendy Office / near to MTR

Job Description

Our client is one French based 3PL with 80 staff in Hong Kong. To cope with the expansion of the Company, our client is now looking for high caliber candidate to join the Customer Services Team in Hong Kong:


  • Work closely with overseas agents, carriers and co-loaders
  • Follow up shipment / delivery schedule
  • Answer customers' enquiries and handle complaints
  • Handle pre-alert and general correspondence


  • At least 1 year relevant experience in Freight Forwarder / Logistic Co. / 3PL / 4PL
  • Form 5 or above
  • Good knowledge of general procedures of I/E documentation and custom declaration
  • Proficiency in MS Office and Chinese Word Processing
  • Good command of English and Mandarin


  • Comprehensive Medical, Dental / Annual Medical Check-up and Insurance coverage
  • OT Pay, 7 days Paid Sick Leave, 2 days Marriage Leave, 12-max 18 days Annual Leave

Contact Us:

  • Ms. Sandy Leung
  • Email: cv @headsearch21.com
  • Tel: 31883072
  • Whatsapp: 96745650

Ref. No. SD04008

All information collected will be treated in strict confidence and be used for recruitment purpose only

Company Web-Site: www.headsearch21.com 

Hotline: (852) 3188 3586

Additional Information

Career Level
School Certificate
Years of Experience
1 year
Job Type
Full Time, Permanent

Company Overview

As a leading professional recruitment consultancy specialized in recruiting permanent and temporary positions, executive search and outsourcing services, our mission is to present the best talents to our clients, including Fortune 500 and multinational companies, HK listed organizations, small & medium sized enterprises, and help job seekers to find their dream job covering following sectors:

  • Accounting & Finance
  • Engineering
  • Human Resources & Administration
  • Information Technology
  • Logistics & Supply Chain
  • Merchandising & Manufacturing
  • Property & Construction
  • Retail Operation
  • Sales & Marketing
Our Employment Agency Licence Number: 62313

Additional Company Information

Human Resources Management/Consultancy
Benefits & Others
Double pay, Life insurance, Medical insurance, Overtime pay, Performance bonus, Five-day work week