New Sky Internet Limited

Technical Support Officer

New Sky Internet Limited
Posted on 15-Apr-21

Technical Support Officer

New Sky Internet Limited

Job Highlights

  • Provide IT technical support
  • Handle users’ requests on IT issues
  • Coordinate IT resources with external parties

Job Description


  • As a single point of contact in the Site, liaising with various parties on the operation support of all IT facilities
  • Providing remedial support for resolving all problems and support issues arising from the usage of the computer facilities
  • Carrying out operational support tasks on day-to-day administration, operation and management of the computer facilities
  • Providing technical support to general matters relating the operation of the IT facilities in the Site including the general usage of installed hardware and software


  • Degree or Higher Diploma holder in Computer Science, Information Technology or related disciplines
  • At least 1-year relevant experience in Network Support in WAN/LAN implementation and maintenance
  • Detailed knowledge of network operating systems, network equipment, networking software and other hardware and software
  • Good command of written and spoken English and Chinese, fluent in spoken Cantonese

Reason to work here:

  • Great exposure to Internet market from wide range of customer
  • We passionate with latest technology - from cloud to coding, we keep learning and experiment with pioneer projects
  • High participation on decision-making and solution development
  • 5-day office hour
  • Birthday leave
  • Paid sick leave
  • Stable working environment
  • In-house permanent position
  • Medical insurance
  • Other benefits to the right candidates

*Interested parties please send full resume with expected salary 
 (Personal data collected would be used for recruitment purposes only)

Additional Information

Career Level
Entry Level
Years of Experience
1 year
Job Type
Full Time, Permanent

Company Overview

Founded in 1997, New Sky has steadily established itself as a reputable IT solutions and consultations provider in Hong Kong and obtained trust from both our valued customers and partners. Our business focuses on providing advanced network security solutions, software development, server collocation and connective services.

To cope with the development of the company, we are now seeking enthusiastic, self-motivated and result-oriented candidates to join our professional team.

Additional Company Information

Information Technology
Benefits & Others
Medical insurance, Performance bonus, Five-day work week