Convoy Global Holdings Limited

Senior Manager, Technical Platform (CRM)

Convoy Global Holdings Limited
Posted on 16-Apr-21

Senior Manager, Technical Platform (CRM)

Convoy Global Holdings Limited

Job Highlights

  • Lead entire CRM Platform
  • Hands-on in solution architecture design
  • Drive the technical design & solutions

Job Description

Overview:
To cope with our business expansion plan, we are hiring committed candidates who have a great passion to drive business growth and venture our success.

Job Summary:
We are looking for Technical Platform Lead, CRM who will be leading the entire CRM Technology platform and implement our CRM strategies.

Responsibilities

  • Lead the technology and platform management of the CRM systems.
  • Drive the technical design & solutions based on business requirements and direction.
  • Provide hands-on technical management and leadership with Azure Cloud and Salesforce
  • Manage the Data integrations and Data Structures development
  • Manage the technical team in developing solutions through collaboration and discussion with project teams.
  • Manage the technical improvements and projects across the CRM platform, Data improvements, Campaign etc.
  • Review the technical design and implementation on enabling the regulatory compliance on the CRM platform
  • Prepare and manage the technical solution documents for changes, enhancements and new project
  • Manage offshore and vendor resources on ongoing maintenance and project delivery
Requirements:
  • Bachelor's degree in Computer Science, Information Technology or Computer Engineering or related disciplines.
  • High business acumen, initiative, and motivation to succeed
  • At least 6 - 8 years experience in CRM and Data platform development and management. Preferably with end-to-end experience across design, implementation, and production support. Salesforce development certifications a strong plus. 
  • Experience in development tools processes (Git, Jenkins, CI/CD) with Azure Cloud and Salesforce platform
  • Hands-on experience with Azure Cloud
  • Good technical writing/documentation skills, design system, and analysis.
  • Strong project management experience in driving end-to-end delivery projects.
  • Technical team leadership experience.
  • With an entrepreneur mindset and a vision to establish, build and innovate for the future
  • Have the attitude and focus to succeed in the face of challenges, not for the faint-hearted
We offer competitive remuneration including career prospects to the right candidate. Interested parties please send detailed resume with availability, current and expected salaries to Human Resources Department by clicking the Apply Now button and upload your CV and cover letter.

(All applications will be treated in strict confidence and used for recruitment purposes within Convoy Global Holdings Limited only. All applicants are kept on file 6 months from the date of the application.)

Additional Information

Career Level
Senior
Qualification
Degree
Years of Experience
7 years
Job Type
Full Time, Permanent

Company Overview

Welcome to the Convoy family! Having a sizable financial advisory team in Hong Kong with thousands of professional financial consultants in Asia Pacific Region, we are committed to becoming one of Asia’s leading financial services providers over the long-term.

To achieve this goal, we take pride in having you as part of our family. At Convoy, we nurture your strengths and value your unique perspectives, and in return we expect you to share our passion.

We believe you’ll find working at Convoy a valuable experience in your career. Join us by submitting your full resume to [email protected]

Company Website: www.convoy.com.hk

Additional Company Information

Industry
Insurance/Pension Funding
Benefits & Others
Life insurance, Medical insurance, Performance bonus, Five-day work week