CTI Logistics (HK) Co., Limited

Customer Service Representative

CTI Logistics (HK) Co., Limited
Posted on 17-Apr-21

Customer Service Representative

CTI Logistics (HK) Co., Limited

Job Highlights

  • Handle customer’s enquiries & complaints
  • Follow up overseas agents’ sales & routing orders
  • Tracking shipment status

Job Description


  1. Communicate with local suppliers & agents for booking arrangement.
  2. Follow up overseas agents’ sales & routing orders and prepare daily shipment report.
  3. Coordinate with operations staff for flight booking arrangement.
  4. Handle customer’s enquiries & complaints.


  1. HKCEE / HKDSE / HIGHER DIPLOMA or above. 
  2. 1 year related working experience in freight forwarder / logistics industry is preferable (Fresh graduates are also welcome).
  3. Able to communicate in English, Chinese and Mandarin.
  4. Good communication skills, able to handle multi-tasks.
  5. Team oriented and able to work independently.
  6. Immediate available.

Additional Information

Career Level
Entry Level
School Certificate
Job Type
Full Time

Company Overview

CTI Logistics (HK) Co., Limited was incorporated in Hong Kong since 1981.  We are one of the branch offices of CTI LOGISTICS CO., LTD. which is located in Bangkok,was one of the biggest forwarders in Thailand (in terms of volume handled) and has substained one of the top five agencies in Thailand for many years.  To learn more information of CTI, please visit www.ctihkg.com

To cope with our development, we are seeking for high caliber candidates to fill in our post.

Additional Company Information

Freight Forwarding/Delivery/Shipping
Benefits & Others
Double pay, Free shuttle bus, Overtime pay