Walters People (HK)

IT Support Engineer (APAC), Private Equity Firm, buy side

Walters People (HK)
HK$30,000 - HK$35,000 /month
Posted on 18-Apr-21

IT Support Engineer (APAC), Private Equity Firm, buy side

Walters People (HK)

Job Highlights

  • Provide IT support to APAC users
  • Exposure to IT infrastructure operation support
  • Experience in iBank/ financial service industry

Job Description

Our client, a global private equity firm, they are looking for an IT Support Engineer to support users across APAC region.


  • Provide level 1 support to users across APAC region with high standard service level
  • Participate in IT projects with global team
  • Support infrastructure operation (depends on experience and ability)
  • Research and recommend the latest technologies which can improve current work-flow


  • Bachelor's degree holder in IT, with 3+ years of user support role
  • Experience in iBank OR financial service industry
  • Experience of working with a broad range of end-user focused technologies included MDM solutions, AD, O365 email support, VC system, mobile devices support (IOS/ Android), Citrix, printer, ServiceNow ticketing system and more
  • Willingness to travel across Asia and globally as required
  • High sense of urgency and responsive to user request
  • Good communication skill in English, ability in Cantonese and Mandarin is a plus

Additional Information

Career Level
Years of Experience
3 years
Job Type
Full Time, Permanent

Company Overview

Walters People is part of the Robert Walters Group. We match candidates to permanent and contract roles across a wide range of disciplines including accounting & finance, business support, financial services, human resources, sales & marketing, supply chain and tech & transformation. Our expert team of consultants connect businesses to the people they need, whilst helping candidates fulfil their potential and get what they want from work.

Established in 2005, Walters People now operates in six European countries with offices in Belgium, France, Ireland, the Netherlands, Spain and the UK. It was officially launched in Hong Kong in 2020 as its first operation in Asia.

We put job seekers first. By delivering a stand-out experience, we build long term relationships. This means we don't search for people to fill vacancies, instead we match opportunities to our constantly evolving community of candidates.

For more information about Walters People (Hong Kong), please visit

Additional Company Information

Human Resources Management/Consultancy