Hang Seng Bank Ltd

Assistant Branch Portfolio and Performance Management Manager

Hang Seng Bank Ltd
Posted on 19-Apr-21

Assistant Branch Portfolio and Performance Management Manager

Hang Seng Bank Ltd

Job Highlights

  • University degree in a related discipline
  • Minimum 2 years of relevant experience
  • Proficiency in English and Chinese

Job Description

Distribution Management Department

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 250 branches and service outlets, including over 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

We are currently seeking a high caliber professional to join our department as Assistant Branch Portfolio and Performance Management Manager.

Principal responsibilities

  • Support the implementation of sales capacity and business performance information system for branch network to maximum sales management effectiveness
  • Perform analysis on branch and customer portfolio and assist in branch sales target allocation
  • Handle the branch sales performance tracking, activity management reports and ad-hoc management information generation
  • Develop and maintain branch network capacity simulation models to support the development of sales strategies and improve the branch resources utilization
  • Enhance and maintain branch sales database to facilitate sales management dashboard development
  • Liaise with IT and Analytics Departments to enhance the sales analytics engine for identifying sales opportunities

Requirements

  • University degree in Statistics, Computer Science, Information Systems or other relevant qualifications
  • Minimum 2 years of relevant experience, with knowledge of retail banking products, branch operations, sales management system, sales reporting an advantage
  • Good communication, analytical and project management skills
  • Well versed in application software, including MS Access, Excel formula/Macro, VBA and Tableau with exposure in SQL, Python and SAS an advantage
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

Additional Information

Career Level
Middle
Qualification
Degree
Years of Experience
2 years
Job Type
Full Time, Permanent

Company Overview

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Additional Company Information

Industry
Financial Services