Be enthusiastic, professional, and confident while maintaining a focus on customer success
Monitors and manages project financials, scope, and schedule to ensure project stays on track for assigned client projects. Drives implementations of high-quality cloud solutions.
Acts as primary day-to-day point of contact for the client and the operational aspects of the project. Objective focused on building strong customer relationships.
Facilitates or co-leads with customer project manager regular status meetings with project team, sponsors, and all stakeholders.
Adheres to the Ceterna Approach Methodology and possesses the ability to assess risks in process, people, or technology and adjusts project plans to address accordingly.
Assists consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions. Reviews deliverables prepared by the team before sharing with the client.
Provides mentoring, guidance and general care and feeding to project team members, including offshore team members.
Achieves published company utilization targets.
Education and Required Experience (Requirements)
At least 2+ years project management experience with packaged software or custom development implementations
Experience with other CRM software
Experience in professional services/consulting organization
Experience in Agile approaches to project management
Strong presentation and communication skills
Certified Salesforce.com Admin or Developer with either Sales Cloud or Service Cloud Consultant certifications is preferred
B.S. degree in Computer Science, Information Systems, Business Management or equivalent, or equivalent years of professional experience in a relevant field is preferred
Proven ability to manage budgets for projects greater than HKD$1m
Experience with salesforce.com serving as project manager or scrum leader
Estimation/sizing, SOW/Change Order contracting experience preferred
Experience working with global development teams preferred
We are one of the leading Salesforce consulting partner in Hong Kong and have successfully delivered projects in Hong Kong across various sectors such as finance, insurance and retail on various Salesforce
products. We are a fast growing business and are looking for full time Project Coordinator to be part of a dynamic and growing team.The right candidate will be organised, diligent, and detail focused.
You will also be a motivated team player who takes on problem solving with a ‘can do’ attitude.We are looking for an enthusiastic team player who thrives in a challenging environment in our busy office.
Additional Company Information
Benefits & Others
Double pay, Medical insurance, Work from home, Five-day work week, Flexible working hours