Assistant Customer Service Officer

Hong Kong Quality Assurance Agency
Posted on 19-Apr-21

Assistant Customer Service Officer

Hong Kong Quality Assurance Agency

Job Highlights

  • Diploma / HKDSE or above
  • Clerical support & customer service
  • 5-day work , Medical & Life Insurance is provided

Job Description

  • Provide customer service to both internal and external parties
  • Provide support on the issuance of certificate and registration letter
  • Responsible for scheduling of audit or assessment jobs
  • Answer and follow up customer enquiry
  • Higher diploma or above 
  • At least 1 - 2 years working experience in clerical position
  • Proficiency in MS Office, MS Outlook and Chinese Word-processing
  • Good Command in Chinese, English and Putonghua
  • Detail oriented, team player and able to work under pressure 

 *2-year Contract will be offered to suitable candidate.

Remuneration will be commensurate with qualification and working experience.  Interested parties please forward your resume with photo, expected remuneration and personal particulars to the Human Resource Office, Hong Kong Quality Assurance Agency, 19th Floor, K Wah Centre, 191 Java Road, North Point, Hong Kong OR by fax to  2202 9190 OR   click “Apply Now” to apply job.  Duplicate applications will not be considered.  

Information supplied will be kept in strict confidence and only be used for recruitment related purpose. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. Application forms and curriculum vitae will be kept for a period of 3 months after completion of the selection process.

Additional Information

Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
1 year
Job Type
Full Time, Contract

Company Overview

Established in 1989, Hong Kong Quality Assurance Agency (HKQAA) is one of the fastest-growing and most credible conformity assessment organisations in the Asia Pacific region.

Over the years, our comprehensive professional services have made us a leader in the industry and our market share has continuously increased as we developed a strong foundation in Hong Kong. Meanwhile, we have steadily expanded our services to other areas and set up subsidiaries and branches in Guangzhou, Shanghai and Macau.

To cope with our rapid expansion and maintain our leadership position in the market, we are inviting high calibre candidates who strive for professional and personal growth to join us and work in a dynamic, challenging and fast-paced environment.

Additional Company Information

Management Consultancy/Service
Benefits & Others
Education allowance, Free shuttle bus, Life insurance, Medical insurance, Five-day work week