K11 Concepts Limited

Assistant Customer Service Officer(Part-Time)

K11 Concepts Limited
Posted on 19-Apr-21

Assistant Customer Service Officer(Part-Time)

K11 Concepts Limited

Job Highlights

  • Minimum 2 years of working experience
  • Deliver excellent and professional level of CS
  • To provide premium customer service

Job Description


  • To provide customer service & assist operation in mall
  • To handle customers' enquires and complaints
  • To promote activities, exhibitions & promotions in mall
  • To lead script based art tours in mall


  • HKCEE or HKDSE graduate or above
  • Proactive, Independent and able to work under pressure
  • Good command of English and Chinese (Cantonese and Mandarin)

We offer attractive remuneration package to the right candidates. Interested parties, please email full resume with current and expected salary by clicking “Apply Now”

(Personal data collected will be used for recruitment purpose only)

Additional Information

Career Level
Entry Level
School Certificate
Years of Experience
2 years
Job Type
Part Time, Contract

Company Overview

About K11 Group

Founded in 2008 by entrepreneur Adrian Cheng, K11 Group combines art and commerce in commercial and residential real estate, and a growing portfolio of brands across different sectors in Greater China and around the world. Marking its 10th anniversary, K11 Group announced its most ambitious Museum-Retail development K11 MUSEA in June 2018, situated at the heart of the new $2.6bn Victoria Dockside art and design district developed by parent company New World Group in Hong Kong, scheduled to fully open in 2019. In addition to its flagship K11 Art Malls, K11 Group also operates K11 ATELIER, a network of office buildings for the next-generation workforce; luxury residences for worldly travellers K11 ARTUS; open education platform K11 Kulture Academy; the terrarium-inspired transformative retail concept K11 Natural; consulting and market research institution K11 Chinese Millennials Taskforce; and K11 Art Foundation, China’s first not-for-profit to incubate Chinese artists and curators.

K11 Group is based in Hong Kong and has operations in Greater China, as well as investments in Europe and the US.

Through K11 Group, Cheng’s stated aim is to constantly innovate and “connect China’s cultural ecosystem and its emerging millennials and Generation Z with the world”, creating a new global identity for Chinese millennials. By 2023 K11 Group will have gained a footprint in nine cities across Greater China.

Additional Company Information

Property Development