Schenker International (H.K.) Ltd

Regional Key Account Manager (Ref no.: JD/RHO/002/210420)

Schenker International (H.K.) Ltd
Posted on 20-Apr-21

Regional Key Account Manager (Ref no.: JD/RHO/002/210420)

Schenker International (H.K.) Ltd

Job Highlights

  • Degree in Business/ Logistics relevant studies
  • Exp. in Oceanfreight Operations/ Key Account Mgt
  • 5-day work, Bonus, Medical Insurance

Job Description

The incumbentwill report directly to the Regional Head of Intercontinental Supply Chain Solutions (ISC) and shall interface actively with key retail customers, operational key account managers, implementation teams and internal business units. This role will also work hand in hand with the customer and in line with the customer needs to ensure a focused steering of the business and realization of continuous improvement projects.

Your tasks:

  • Actively engage with a defined portfolio of retail customers to maintain strategic relationships
  • Serve as the focal point of contact for the customer’s organisation and develop and maintain strategic multi-level relationships with those responsible for the various logistics and procurement functions of the customer.
  • Leverage ISC knowhow to actively drive and design the relationship with those customers, especially regarding purchase order management solutions
  • Develop tender / RFQ-responses based on ISC specialized skill set – driven by IT-, supply chain- and process-understanding
  • Play a vital part during the implementation phase and support with retail-specific knowhow
  • Partner with internal regions, country organizations, divisions, and business units to ensure aligned business development, and consistent service and growth
  • Ensure that customer expectations are exceeded
  • Drive strategy mapping, account penetration, business improvement initiatives
  • Monitor and drive regional and / or global KPIs proactively
  • Focus on identifying supply chain improvements by applying digital technology (order management, dashboards, predictive analytics, etc.) and on implementing them jointly with the operational account management team
  • Identify & manage joint value projects to ensure win-win situations for customers and Company
  • Drive customer quarterly business reviews jointly with operational key account teams
  • Liaise internally with different product teams to actively identify and drive supply chain improvement projects
  • Ensure business continuity and above-average retention rates
  • Drive business growth with selected key accounts
Your qualifications, experience & skills:
  •      University degree in Logistics, Business Administration, International Management, or relevant studies
  •      Minimum 5 years job experience in ocean freight including operational procedures
  •      Experience in working with key accounts
  •      Management experience in leading a customer specific control tower / operational team is an advantage
  •      Relevant skills and experience in IT / solutions (order management and freight management experiences are critical)
  •      Fluent English and confident presentation skills
  •      Detailed retail-specific supply chain knowhow is a must
  •      Exceptional relationship management & communication as well as multi-cultural competence
  •      Strong leadership skills and strategic thinking
  •      Project management and change management skills
  •      Analytical skills and structured approach, detail-oriented mentality and data-driven
  •      Proactive, result oriented and customer focused
  •      Independent and able to steer and make logic decisions
  •      Team spirit and good communication & networking skills
  •      Willing to travel

Interested? We are looking forward to receiving your online application including availability and salary expectations.

(Please quote the Job Reference Number on the subject of your application)

(All information collected will be used for recruitment purpose only)

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Additional Information

Career Level
Years of Experience
5 years
Job Type
Full Time, Permanent

Company Overview

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues world-wide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Here to move.

Additional Company Information

Freight Forwarding/Delivery/Shipping
Benefits & Others
Life insurance, Medical insurance, Performance bonus, Five-day work week