ThreeSixty Sourcing Limited

Network and System Support

ThreeSixty Sourcing Limited
Posted on 20-Apr-21

Network and System Support

ThreeSixty Sourcing Limited

Job Highlights

  • network, system, support, help desk, user support
  • troubleshoot, application support
  • software support, hardware support

Job Description

Who we are

  • An entrepreneurial, global team developing consumer products, brands, and retail store concepts of the future
  • Over 20 brands sold in over 70,000 retail stores across the world
  • Our signature brands include the iconic FAO Schwarz, Sharper Image and Vornado
  • We create experiential retail experiences and deliver that globally through our own or retail franchise partnerships (New York, London, Dublin, Beijing)
  • Inhouse Industrial Design Lab and product Research and Design capabilities
  • Fast growing Omni-Channel Direct-to-Consumer business
  • Over 500 employees worldwide – big enough for growth and lean enough for speed
  • Offices across the globe, four in Asia, where they have been for more than 20 years

We believe in

  • Start-up speed and high energy
  • Entrepreneurial and winning culture
  • Creative, dynamic, welcoming, hardworking and fun working environment
  • Empowering people and developing a culture from doers to drivers
  • From impossible to inevitable

Why you will love us

  • Endless development opportunities
  • Ability to shape, create and build
  • Transparency of direction, vision and strategy of the company
  • A competitive salary
  • An attractive bonus scheme
  • Social and health coverage
  • Care for your winnings and your welfare
  • 15 nationalities to work together with
  • Global exposure and potentially travel around the world to support the company’s international growth
  • Fun products to play with … really it is part of the job!

How you’ll contribute

  • Provide helpdesk and desktop application support, troubleshoot, and diagnose functional or technical issues
  • Maintain and administer domain user, setup in Microsoft AD & Office 365
  • Monitor and configure servers, apply network & security control on a case by case basis
  • External vendor management – Ensure all hardware/software maintenance, warranty and procurement are up to date and being mindful of current service contracts (ie. Time of renewal)
  • Provide hardware and network troubleshooting and support
  • Maintain internal IT assets inventory and software licenses
  • Support the video conferencing event for both external and internal users
  • Handle ad-hoc assignments and duties 

Life at ThreeSixty Group

We believe that collaboration breeds great ideas. We support an environment where everyone can share their different experiences and perspectives. We have a diverse team which makes ThreeSixty Group a more interesting and innovative place. We strive every day to make ThreeSixty Group a fun, friendly and inclusive place to work. We even designed our 22,000 sqft Hong Kong office to put our people first. A home away from home, our well-equipped kitchen and city skyline communal spaces inspires creativity and encourages togetherness so much that it has won two international office design awards! 

As a family member of the ThreeSixty Group, you will make an impact and directly contribute to creating a world-class company. Are you ready to unleash your potential? If so, we’d love to hear from you. Click the apply button to join our family!

Why we will love you

  • Higher Diploma or above in Computer Science or related discipline
  • Minimum 2 years of experience in helpdesk support
  • Experience in administration of Microsoft AD & Office 365 (Exchange, MS Teams & SharePoint Online)
  • Able to work independently with minimal supervision
  • Knowledge in administrating and supporting various Video Conferencing equipment and applications
  • Excellent interpersonal and communication skills
  • Good command of spoken and written in English and Chinese (Mandarin) is required

Additional Information

Career Level
Entry Level
Qualification
Degree
Years of Experience
2 years
Job Type
Full Time

Company Overview

ThreeSixty Group  is an entrepreneurial, global team developing consumer products, brands, and retail store concepts of the future. ThreeSixty Group owns more than 20 brands and continues to grow through in-house brand development, acquisition, and licensing partnerships. Our signature brands include the iconic FAO Schwarz, Sharper Image, Wembley, and Vornado. We create immersive retail experiences and deliver that globally through retail franchise and distribution partnerships. Our brands and products are sold in over 70,000 retail doors across the world. ThreeSixty Group was founded in the U.S., today we have over 500 employees worldwide with offices in California, New York, Hong Kong, Shanghai, Guangzhou, and Ningbo.

We believe that collaboration breeds great ideas. We support an environment where everyone can share their different experiences and perspectives. We have a diverse team which makes ThreeSixty Group a more interesting and innovative place. We strive every day to make ThreeSixty Group a fun, friendly and inclusive place to work.

Are you ready to unleash your potential? We'd love to hear from you, please send your CV to us, and kick off your next career journey.

Additional Company Information

Industry
General Business Services
Benefits & Others
Free shuttle bus, Medical insurance, Performance bonus, Five-day work week