Now TV

Technical Support Specialist

Now TV
Posted on 21-Apr-21

Technical Support Specialist

Now TV

Job Highlights

  • Perform server and system administration
  • Provide system configuration and implementation
  • Manage hardware and software inventory

Job Description

The Job

  • Perform server and system administration
  • Provide system configuration and implementation
  • Responsible for Windows and Mac End User deskside support on hardware and software
  • Provide Wi-Fi system support
  • Perform installation and configuration of network devices
  • Manage hardware and software inventory
  • Communicate with vendors and different IT teams within the corporate for all IT related works
  • Perform ad hoc tasks when required

The Person

  • Diploma or above in Information System or related disciplines
  • Minimum 5 years hands-on experience in end user support and Windows system administration
  • Solid experience in Active Directory and VMware platform, routing, switching and switch configuration
  • Experience in multimedia and video conferencing system will be an advantage
  • Familiar with Windows and Linux shell scripting
  • MCITP/MCSE/CCNA holder is a plus
  • Excellent communication skills and customer focused
  • Respond support call in a timely manner
  • Self-motivated, pro-active and quick learning
  • Good command of both written and spoken English and Chinese
  • Candidate with more experience will be considered as Senior Technical Support Specialist

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume, quoting the reference number, stating your present and expected salary to Human Resources Department by post, fax or clicking “Apply Now”:

Post     :       6/F, Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Hong Kong
Fax      :       (852) 2827 8322  

For more information on other job opportunities of PCCW, please visit our website at

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies (, a copy of which will be provided immediately upon request.

Additional Information

Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
5 years
Job Type
Full Time, Permanent

Company Overview

Now TV is one of the world's largest commercial deployments of IPTV and Hong Kong's largest pay-TV provider. It is delivered by PCCW Media Limited, the multimedia and entertainment subsidiary of PCCW Limited. PCCW also holds interests in telecommunications, IT solutions, property development and investment, and other businesses. 

Now TV offers the widest range of local and international content on its platform in Hong Kong. Its quality self-produced content includes two news channels and a diverse line up of sports and entertainment programmes. This is complemented by leading Asian and international content and brands across news, sports, movie, drama, entertainment, information and kids genres.

Now TV's premium content can be accessed through linear TV channels, on-demand and via OTT (over-the-top) companion apps. Now TV can also be enjoyed on the eye devices provided by HKT, the telecommunications business of PCCW.

To learn more about Now TV, please visit

Additional Company Information

Benefits & Others
Medical insurance, Performance bonus