K11 Concepts Limited

[K11 MUSEA] Club Ambassador (Part-Time)

K11 Concepts Limited
Posted on 21-Apr-21

[K11 MUSEA] Club Ambassador (Part-Time)

K11 Concepts Limited

Job Highlights

  • Daily Operation for Gentry Club
  • High level of creativity to conceptualise
  • Solid experience in retail /high end private clubs

Job Description


  • Introduce K11 Musea latest promotion program and assist KLUB points registrations of members
  • Maintain high visibility during service hours to ensure smooth running of operations, promote good PR, take corrective actions and handle customer queries and complaints
  • Build relationship with members, encourage repeat visits and record member profile and preferences
  • Promote, upsell and improving sales of retail products, tea, beverage and wine
  • Build good communications with members, customers and other departments
  • Provide general administrative support to Gentry Club, including procurement, general operations, etc


  • At least 2 years solid experience in luxury retail brand or 5-star hotels or high end private clubs 
  • Preferably hotel banquet an coordination experiences  
  • Energetic, pleasant and passionate about innovative services
  • Good command of English and Chinese (Cantonese and Mandarin)
  • Strong customer service, telephone, presentation and interpersonal skills.
  • High level of creativity to conceptualise and implement new programmes / services

Working Location: Victoria Dockside

We offer attractive remuneration package to the right candidates. Interested parties, please email full resume with current and expected salary by clicking “Apply Now”

(Personal data collected will be used for recruitment purpose only)

Additional Information

Career Level
School Certificate
Years of Experience
3 years
Job Type
Full Time, Permanent

Company Overview

About K11 Group

Founded in 2008 by entrepreneur Adrian Cheng, K11 Group combines art and commerce in commercial and residential real estate, and a growing portfolio of brands across different sectors in Greater China and around the world. Marking its 10th anniversary, K11 Group announced its most ambitious Museum-Retail development K11 MUSEA in June 2018, situated at the heart of the new $2.6bn Victoria Dockside art and design district developed by parent company New World Group in Hong Kong, scheduled to fully open in 2019. In addition to its flagship K11 Art Malls, K11 Group also operates K11 ATELIER, a network of office buildings for the next-generation workforce; luxury residences for worldly travellers K11 ARTUS; open education platform K11 Kulture Academy; the terrarium-inspired transformative retail concept K11 Natural; consulting and market research institution K11 Chinese Millennials Taskforce; and K11 Art Foundation, China’s first not-for-profit to incubate Chinese artists and curators.

K11 Group is based in Hong Kong and has operations in Greater China, as well as investments in Europe and the US.

Through K11 Group, Cheng’s stated aim is to constantly innovate and “connect China’s cultural ecosystem and its emerging millennials and Generation Z with the world”, creating a new global identity for Chinese millennials. By 2023 K11 Group will have gained a footprint in nine cities across Greater China.

Additional Company Information

Property Development