Impala Services Limited

Technical Editor / Writer

Impala Services Limited
Posted on 21-Apr-21

Technical Editor / Writer

Impala Services Limited

Job Highlights

  • 5 Days Work+Bank Holiday+Flexible working hours
  • Fun, young and joyful environment
  • Medical Coverage+Discretionary Bonus

Job Description


  • Create artwork documents for consumer goods according to customer, legal and safety as well as quality requirements in English (hard copies, digital and video scrips)
  •  Proofread artwork documents for consumer goods in English
  • Check and describe product sample(s) in regard to looks and functions in created artwork documents
  • Review product illustrations based on product sample(s)
  • Create artwork documents based on internal quality requirements
  • Communicate with Design Team and Co-ordination Team on artwork matters
  • Coordinate, handle and follow-up of multiple projects, including, but not limited to, documenting project status and communicating with relevant parties
  • Assist in / handle creating, maintaining and reviewing internal team / company guidelines
  • Assist in / handle creating checklists and training documents
  • Assist in / create solutions to increase efficiency (find / report issues, suggest workflow improvements)
  • Review and extract information and requirements from reports and standards
  • Support Quality Control Team with quality control activities as needed
  • Touch-up product drawings based on product samples
  •  Edit and review artwork files within the team for correctness and consistency
  • Adhere to strict lead times
  • Handle general everyday tasks and internal project emails
  • Handle other ad-hoc tasks
  • 3+ years experience as a technical writer
  • University degree in Translation, Technical Writing, Technical Studies, Communication, Technical Journalism or related fields
  • Basic knowledge in using Adobe Suite (INDD, AI, Acrobat) or similar is a must
  • Basic MS Office knowledge (Excel, Word and Outlook)
  • English at native level (spoken and written) - other languages (German, French) are a plus
  • Familiarity with U.S. English is a plus
  • Ability to explain “how do things work” in a clear and simple way
  • Detail-minded and proactive in doing research
  • Logical thinking and analytical mind are a must
  • Highly organised with good coordination skills
  • Knowledge of technical documentation, standards and directives is a plus
  • Immediate availability is preferred

You will enjoy:

  • 5 Days Work
  • Bank Holiday
  • Flexible working hours
  • Discretionary Bonus
  • Medical Coverage
  • Dental
  • On-the-job training 
  • Fun, creative and dynamic working environment
  • Convenient location

Grow with us!

If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive.

Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions. 

In other words, live “Above the Line.” 

You would make an ideal candidate to join our company if you are willing to commit to the following “Above the Line” principles: 

  • Accountability: See It, Own It, Solve It, Do It
  •  Become part of the solution
  • Respect for others and their feelings
  •  Act now!
  • Ask the question: “What else can I do?”
  • Ask the questions: “What coaching do you have for me?” and “What can I do better?”
  • Personal ownership and pride
  • Reject average
  • Show others that you care

We offer plenty of room for personal and professional growth. If you decide to join our team, we will actively support you to achieve your career advancement goals.

Additional Information

Career Level
Years of Experience
3 years
Job Type
Full Time, Permanent

Company Overview

Check out for which international clients we work for and our service portfolio:

Strong Trees Need Deep Roots

Since our inception in a traditional Beijing hutong courtyard, we have accumulated 15 years of experience in guiding international retailers, sourcing offices and showing manufacturers how to enhance product value, increase revenue and reduce consumer claims by developing top-class user manuals, virtual photography, and product packaging.

Leading The Industry

Recognised as a leader in Technical Writing, we are proud to be working with some of the world’s most renowned consumer brands, as well as leading e-commerce marketplaces. Due to our strong footprint in Greater China with offices in Hong Kong and Beijing, our international team is able to work closely with our customers manufacturing base.

Creativity And Innovation

Our Impala labs aim to drive the industry with innovative and trendsetting concepts like interactive user manuals, Augmented Reality, home automation, and reinvent our core services to anticipate future demands.

Additional Company Information

Engineering - Others
Benefits & Others
Medical insurance, Performance bonus, Five-day work week, Flexible working hours