Canon Hongkong Company Limited

IT Support Engineer (1-Year Contract, Secondment)

Canon Hongkong Company Limited
Posted on 22-Apr-21

IT Support Engineer (1-Year Contract, Secondment)

Canon Hongkong Company Limited

Job Highlights

  • Secondment to customer office, 5-day work week
  • IT infrastructure support & system administration
  • Minimum 5 years' relevant experience

Job Description

Responsibilities:
  • Support 2nd tier IT infrastructure support and system administration
  • Lead / provide assistance on project implementation
  • Prepare and maintain various documentations but not limited to technical design, user manual, SOP, etc.
  • Perform evaluation, problem analysis, root cause diagnosis, administration, and trouble-shooting of resource including OS, hardware, and software
  • Liaise with vendor/ supplier and collaborate with internal users to setup IT infrastructure
Requirements:
  • Graduated in Computer Science, Information Technology, or related discipline, degree holder is preferable
  • Minimum 5 years' relevant IT infrastructure support or implementation experience
  • Knowledge in MS Windows 10 and earlier versions, MS Windows Servers, AD, Exchange, File & Print, Microsoft 365, Exchange Online, Office ProPlus, Microsoft Skype for Business, SharePoint, AV Conferencing Facilities, MS Teams, MDM VMware
  • Experience in CyberArk, Control-M, InfoPrint, OpenText StreamServe, Archiving Server, Avaya, Genesys, RightFax, or SAP ERP will be an advantage
  • Professional qualification / certification, such as ITIL and PMP, will be an advantage
  • Good command of both written and spoken English and Chinese
  • Good communication and interpersonal skills
  • Candidates with less experience will be considered as a junior role
  • Immediate availability is highly preferable
  • Work Location: Central / Wan Chai district

Additional Information

Career Level
Middle
Years of Experience
5 years
Job Type
Full Time, Contract

Company Overview

Canon, one of the world's leading manufacturers of copiers, fax, printers and cameras seeks to recruit resourceful, pro-active and mature individuals to support our rapid growth of business.

Additional Company Information

Industry
Wholesale / Retail