Salesworks HK Limited

Client Account Manager

Salesworks HK Limited
Wan Chai
Posted on 17-May-21

Client Account Manager

Salesworks HK Limited

Job Highlights

  • 18 days AL
  • Medical Insurance, Performance Bonus
  • Key Account Services

Job Description

KEY ROLES & RESPONSIBILITIES

Planning and Strategy

-         Identify gaps with the existing campaigns and key actions required.

-         Increase the productivity of sales teams and internal teams.

-         Discover new ways of enhancing campaigns (lateral thinking).

-         Demographic and trend analysis of target markets to enhance sales team’s productivity.

-         Review critical numbers with clients, sales managers, and General Manager.

-         Ensure the sales performance is on track and prepare sales forecast.

-         Participate in management strategy meetings.

-         Ensure there are clear operational guidelines in place for all areas of the campaign.

-         Co-ordinate with different departments regularly and provide updates.

Financial and Compliance Management

-         Understanding of the legal and financial environment relevant to the organization to find a win-win situation for all stakeholders.

-        Able to understand sales figures and interpret critical numbers and analyze trends

-         Negotiate contracts and payment schemes.

-         Ensure all practices and guidelines are compliant with local laws and policies.

-         Highlight and escalate to the GM any risk areas identified that could have an adverse effect on the clients, company, or sales team.

Administrative

-         Regular reporting to provide feedback to clients and sales teams including inventory management.

-         Daily, weekly, monthly, and quarterly reporting on campaigns and critical numbers.

-         Review monthly and quarterly priorities and objectives.

-         Improve the quality and functionality of reports.

-         Professionally update and manage the clients for everything.

-       Lead the investigation for any complaints from clients with CS Manager.

KNOWLEDGE AND SKILLS

  • Experience in client account servicing in managerial role for over 5 years.
  • Excellent stakeholder management.
  • Attention to details.
  • Very strong analytical skill.
  • Strong in numbers.
  • Operationally strong in Microsoft Office and PowerPoint.
  • Organized and able to work in very fast-paced environments.
  • Excellent spoken and written communication (Chinese - Cantonese/ English).
  • Immediate availability is preferred

Additional Information

Career Level
Middle
Qualification
Degree
Years of Experience
5 years
Job Type
Full Time, Permanent

Company Overview

In 1995, we opened our first office with a humble space on Jalan Loke Yew with only a handful of staff. During the time, the business of selling services face-to-face had never existed in Asia and we were the pioneers in introducing the concept of face-to-face marketing to this unexplored market.

Now more than 20 years later, headquartered in Kuala Lumpur, Malaysia, we are present in seven other Asian countries; Singapore in 1999, followed by Indonesia in 2006, Thailand in 2007, The Philippines in 2008, Hong Kong in 2010, South Korea opened in 2012 and late 2017 in Taiwan.

Additional Company Information

Industry
Advertising/Public Relations/Marketing Services
Benefits & Others
Medical insurance, Performance bonus, Transportation allowance, Travel allowance, Five-day work week