Thales Transport & Security (Hong Kong) Limited

Senior Service Training Engineer

Thales Transport & Security (Hong Kong) Limited
Mong Kok
Posted on 17-May-21

Senior Service Training Engineer

Thales Transport & Security (Hong Kong) Limited

Job Highlights

  • Client facing
  • 5+ years experience in Engineering field
  • Training experience is preferred

Job Description

Responsibilities

  • Develop and prepare Service documents such as Operation and Maintenance manual, trainer and trainee maintenance manual, maintenance guide cards and training video and simulation application
  • Prepare and update the Service process document such as define the associated Basic services, Service Definition Document (SDD) and Service Management Plan (SMP).
  • Develop and update Service work flow and work instruction of Training for the associated stakeholders
  • Design project training plans and create various format of training materials
  • Conduct onsite and online training to both internal and external parties according to the training plan
  • Handle external and internal Training Logistics

 Requirements

  • Degree or High Diploma in Engineering field
  • 5 years working experience in Engineering field
  • With Documents creation experience is preferred
  • Process minded
  • Team player and good communication skills
  • Good interpersonal skill and service attitude
  • Good command of both spoken and written English
  • Occasional shift-duties. Site work required
  • Able to work under pressure in the fast paced working environment
  • Willing to travel
  • Candidate with more experience will be considered as Service Training Manager

Additional Information

Career Level
Middle
Years of Experience
3 years
Job Type
Full Time, Permanent

Company Overview

Thales is a leading multi-domestic electronics and systems group, addressing Defence and Security, Aerospace and Ground Transport markets worldwide. State-of-the-art technologies combined to the expertise of 80,000 employees in 65 countries make Thales a key player in assuring security of people, assets, infrastructures, cities and nations.

Present for over 30 years in China and strong of its 800 people working across the country, Thales has become a trusted partner to local customers in the aerospace, space and urban transportation domains.

Committed to the long-term in Hong Kong, Thales enjoys a presence since 1997 and 395 staff, including 330 in transportation systems and 65 in information technology security. A large proportion of them are specialized engineers, which reflects the high level of competences required to deliver against complex multidisciplinary projects. This concentration of capability, products, and services means effective solutions can be delivered to our customers in Hong Kong, Mainland China and throughout the region.


ACTIVITIES

Thales Hong Kong local capabilities encompass solutions and services in the transport and security domains.

Mobility systems are designed to make transport more agile, optimise network capacity and efficiency, and facilitate travel while improving people and traffic flows, saving energy and curbing greenhouse gas emissions. Our portfolio covers such solutions as communication-based train control and signalling systems, integrated communications and supervision systems and revenue collection systems.

Security solutions cover such areas as citizen protection, anti-terrorism, protection of critical infrastructure and information technology security (ITS). Specifically, our ITS offer encompass network encryption, data storage security for data, transaction security, PIK/Password/PIN/Data encryption, security system management and identity management.

Based on this comprehensive portfolio, we are now developing smart city platforms, which enable closer integration of these solutions and other systems to coordinate day-to-day operations, plan and manage major events and provide high-level oversight in crisis situations.”

Additional Company Information

Industry
Information Technology
Benefits & Others
Dental insurance, Medical insurance, Performance bonus, Work from home, Five-day work week