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Lead - DigitalAXA Hong Kong
Lead - DigitalAXA Hong Kong
Job Highlights
  • Solution delivery
  • team management
  • CRM
Job Description

This is a Hong Kong application management role. The role is to manage a team of internal subordinates and external IT Solution Providers to perform day-to-day solution delivery activities, and be accountable for the solution estimation, quality and efficiency of all HK systems. This role is also accountable for the interface between HK systems and Regional systems, and ensures the successful launch of Regional systems for HK.

Core Responsibilities

  • Work with internal (Regional IT and AXATech) and external IT Solution Providers to provide application solution estimation for all system development work
  • Encapsulate technical details of the solution, translate and communicate them as benefits and risks to allow business to evaluate solutions in business perspective
  • Accountable for delivering application solution to meet agreed baseline estimate
  • Ensure application solution meet AXA's policies, standards and quality requirement
  • Support Project Managers in managing scope, schedule, and cost throughout the project delivery life cycle across multiple medium to large scale IT projects
  • Manage technical issues and mitigate technical risks
  • Manage maintenance work transition from Solution Providers to the Production Support team
  • Communicate confirmed scope and schedule change of IT projects with Solution Providers
  • Approve software migration package prepared by Solution Providers
  • Coordinate with Release Management for production migration and promotion

  • Requirements:

    • University degree in Computer Science or related fields
    • A minimum of 10 years experience in IT solution delivery, with a minimum of 3 years in a managerial role, managing a team of subordinates to deliver IT solutions. Preferably in insurance & financial services field
    • Experience in managing external vendors to deliver applications that meet company defined quality standards
    • Strong solution delivery management skills and experience, and a proven track record of implementing multiple medium to large-scale systems in parallel
    • Solid experience of managing and coordinating delivery resources from multiple teams, onshore and offshore, in-house and vendor
    • Solid experience in managing solution delivery through outsourcing arrangement and offshore development centre
    • Experience in various domains of Insurance solution delivery (for example, distribution systems, business intelligence, CRM, printing solution, etc)
    • Experience in wide range of technical landscape
    • Strong inter-personal and presentation skills
    • Excellent verbal and written English communication
    • Fluent in Cantonese
    • Fluent in Mandarin is an added advantage
    Additional Information
    Years of Experience
    Employment Type
    Full Time, Permanent
    Company details
    AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.
    AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.
    We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.
    1Based on 2013 Office of the Commissioner of Insurance market share statistics