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Learning Manager - Digital Programme & Design Operations & TransformationCathay Pacific Airways Ltd
Learning Manager - Digital Programme & Design Operations & TransformationCathay Pacific Airways Ltd
Job Highlights
  • design and configure solutions
  • setting out key milestones & deadlines for project
  • 10+ years of business experience
Job Description

Location: Hong Kong Special Administrative Region of China 

Reports to: GM Learning & Organisation Development

Department: The Learning Academy (TLA)

This person is accountable for the delivery of Cathay Group’s new digital solution for Learning and Talent Management under the corporate DEEP 2 Programme.. They will ensure effective set up and engagement occurs across targeted employee groups. They are also responsible for the instructional design processes and standards across The Learning Academy to ensure that all learning experiences are impactful and beneficial to our people. Working with technology vendors, they will oversee the design of on-demand learning experiences and platforms. They drive the creation, adaptation and continuous development of learning technology tools such as virtual classrooms, mobile, gamification, augmented solutions and portal solutions.

Key Responsibilities

  • For the new digital solution they will lead the programme management starting with identifying and clarifying requirements, then design and configure solutions to support the development of the Learning and Talent Management strategy.
  • Act as lead contact point for the DEEP 2 project team and also liaise with vendors, system integrators and BU representatives as required.
  • Undertake research in the industry on learning technology trends, solutions and the pros and cons thereof
  • Manage the programme schedule setting out key milestones and deadlines for the project delivery
  • Apply a change management process and tools to create a strategy to support adoption of changes required by the project
  • Manage the design, development, delivery and management of programme related communications
  • Work with internal IT and vendors to conduct end to end user acceptance testing and follow up on outstanding system issues
  • Manage instructional design processes and standards across the Academy with a strong focus on customer-related learning
  • Manage ad hoc learning technology projects and analytics as well as vendors and performance
  • Design self-directed / on-demand learning strategies, experiences and platforms
  • Drive the creation and adaptation and continuous development of learning technology tools and methods: virtual classrooms, mobile, gamification, augmented solutions and portal solutions
  • Lead the building of rapid content creation capabilities through authoring tools and video production

Requirements

  • 10+ years of business experience - including roles in related Learning/Design management
  • Experience in setting learning design standards (classroom, e-learning, informal learning, digital)

  • Strong understanding of learning technology management and application of modern learning design principles

  • Demonstrated capability in large programme management/delivery
  • Strong influencing and collaborative mind-set to advise across all Academy functions and manage cross department stakeholder relationships
  • Facilitation skills to deliver sessions
  • Specialist team leadership capability and experience
  • Experience in an airlines environment an advantage

Competencies

  • Setting Direction
  • Leading and Engaging Teams
  • Driving Business Performance and Change
  • Developing and Recognising Others

Application deadline: 9 April 2019

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Additional Information
Career Level
Not Specified
Qualification
Not Specified
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits
Dental insurance, Five-day work week, Life insurance, Medical insurance, Travel allowance