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Maintenance Base Lead - Full Time, HK DisneylandHong Kong Disneyland
Maintenance Base Lead - Full Time, HK DisneylandHong Kong Disneyland

Job Highlights

  • 2 yrs guest service experience in call center
  • maintain the Maintenance Base operating procedures
  • Attained secondary education or equivalent

Job Description





  • Implement and maintain the Maintenance Base operating procedures, operation best practice and guidelines through generation of assigned reports, log sheets; and provide prompt feedback to operators to ensure performance quality
  • Act as the On-the-Job Trainer in Maintenance Base for new joiners and is responsible for the communication of the latest technical changes, as well as upcoming resort events to the team
  • Handle roster planning and act as a backup operator during peak hours of incoming calls or service requests
  • Monitor and operate various facilities related systems


  • Minimum 2 years of relevant guest service experience in call center, hotline service, facility management , engineering help desk or property management
  • Attained secondary education or equivalent
  • Previous supervisory experience will be an advantage
  • Literate in Maximo and Microsoft Office applications


我們的主題樂園及度假區酒店全年365天運作,因此本職位需要輪班工作 ── 一般而言每星期工作5至6天,並需要在星期六、星期日及公眾假期工作。

We offer an exceptional benefits package and the opportunity to work in a challenging and stimulating environment.  Please submit resume to us by clicking the  APPLY NOW  button and filling the on-line application form.

Additional Information

Years of Experience
2 years
Employment Type
Full Time, Permanent
Benefits & Others
Dental insurance, Education allowance, Five-day work week, Life insurance, Medical insurance, Performance bonus

Company Overview

Career with a Difference

Hong Kong Disneyland delivers world-class services and unleashes magical experiences for our Guests. To create the Disney magic, we invite talented and energized professionals to join our team and work in a dynamic business environment. Empowered by the comprehensive training and excellent development opportunities, we strive to offer the best workplace where imagination, creativity and excitement thrive.  

Join us and let your story begin now!

 Hong Kong Disneyland is an Equal Opportunity Employer. All applications received will be treated in strict confidential and be used exclusively for employment purpose only. If you are not contacted within four weeks of submitting your resume, your application will be retained up to 2 years and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us. It may be necessary from time to time for certain information about you to be disclosed to our other offices, or to agents or third parties, for purposes relating directly or indirectly to your application for employment with us. Such data may, if required, be sent to parties outside Hong Kong.  

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in sending email to [email protected]

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