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Manager (Psychological Support Service)Hong Kong Red Cross
Manager (Psychological Support Service)Hong Kong Red Cross
Job Highlights
  • Degree in Social Work, Counseling & Psychology
  • At least 5 years’ exp in social service sector
  • Oversee & monitor the management service
Job Description

Job Purpose:

To manage the planning, implementation, monitoring and evaluation of psychological support service (PSS). She/he is also responsible to lead implementation planning and system building within Psychological Support Service team; as well as to support Service In-charge and HCCS on service development and related initiatives.

Key Responsibilities:

  • Oversee and monitor the management of service by planning, budgeting, implementation and reporting of PSS is carried out in a timely and appropriate manner and is compliance with applicable funder agreements
  • Manage, lead and supervise staff and volunteers on operation and delivery of regular and emergency services and ensure the quality of services
  • Lead and coordinate drill and simulation exercises and surge capacity planning
  • Develop and implement volunteer development strategy for ensuring the sustainability of the service
  • Liaise with strategic partners to establish the emergency plan as well as to promote PFA trainings
  • Strategy, advocacy and partnership building to enhance the program implementation
  • Undertake any other duties as assigned by Supervisor(s) from time to time


  • Degree holder in Social Work, Counseling and Psychology (preferred)
  • At least 5 years’ experience in social service sector
  • Strong in project management and sound leadership skills
  • Proficiency in both written and spoken Chinese (including Putonghua) & English
  • Keen Internet user with high proficiency in using Word, PowerPoint and Excel
  • Good at volunteer management, staff supervision and report writing
  • Excellent skills in community work and social networking
  • Self-motivated, strong sense of responsibility, independent, able to work in a multi-disciplinary team and under pressure
  • Good team players with excellent interpersonal and communications skills

Contract period: 2 years

For interested candidates, please send your application together with full curriculum vitae and expected salary to Head of Human Resources, Hong Kong Red Cross, 9/F Hong Kong Red Cross Headquarters, 19 Hoi Ting Road, West Kowloon, Hong Kong or  e-mail by clicking "Apply Now" on or before 26 May 2019.

(Personal data provided by job applicants will be used strictly in accordance with Agency's data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files for up to a period of 6 months.)

Additional Information
Years of Experience
5 years
Employment Type
Contract, Full Time
Five-day work week
Company details

The Hong Kong Red Cross was established in 1950. We belong to the World's largest humanitarian network and provide impartial and quality care to protect life and health, and to enhance the capacity of vulnerable people to live a safe and dignified life. Our services include disaster relief, special education, volunteer service, first aid and health training, and blood transfusion.

The Hong Kong Red Cross invites applications for the post of: